Responsible for generating new business accounts, cultivating relationships and providing an exceptional customer service experience as part of the membership sales team.

Oversee facility operations, supervisors, and staff to ensure smooth business operation.

Managed the events team to ensure customer safety and satisfaction. Accurately recorded information with regards to sending and receiving orders with caterers and customers.

Effectively communicated with guests to ensure smooth operation of large events.

Contribute to the education of and outreach to fellow LA&PS students regarding Academic Honesty and Awards & Bursaries. Specific duties include: assisting in the facilitation of student workshops, maintaining a social media presence to support and promote the department of Student Success and Retention within LA&PS, and administrative duties including record keeping, computer-based data entry, and statistical analysis.

The Peer Assisted Study Sessions (PASS) program serves all York students by facilitating study sessions in first- and second-year courses. Under the direction of the Student Success Coordinator and the Manager of Student Success and Access Programs, PASS Leaders facilitates the understanding of historically difficult first- and second-year course material to undergraduate students in structured, pre-planned study sessions to engage students in learning efficient study skills while in a group setting, to facilitate academic support to all students at York University.

Served as a trusted administrative assistant in delivering and handling confidential court documents. Used effective organizational and communication skills to fulfill professional tasks and maintain strong relationships.