Worked alongside the Store Manager to drive sales and maintain daily operations, customer service, success, and team engagement. Managed the store budget and labor levels as well as preserving confidential information, cash management, opening and closing the store, and producing weekly schedules for up to forty employees. Performed Daily Store Tour walks to ensure that the store was ‘Audit-Ready’. Responsible for organizing the bi-weekly ad set. Coordinated with Freight Supervisor, Inventory Coordinator, and Key-Holders to guarantee freight flowed smoothly to the sales floor, exception counts were being accurately performed and the store’s overstock program was being implemented.

Oversaw the delivery of DC shipments as well as deliveries from USPS, UPS, and FedEx. Unloaded deliveries with close attention to detail, ensuring freight was organized and undamaged. Maintained store standards by supervising task team members, accurately processing freight, ensuring that product is continuously flowing to the sales floor, and inventory counts are accurate. Organized the stockroom while maintaining high standards of cleanliness and quality of the work area.

Performed on-hand counts of physical inventory throughout the back room and sales floor according to the Exception Count schedule. Reviewed and adjusted negative on-hands via the Negative Inventory Report. Worked closely with team members pulling SFS (ship-from-store) and BOPIS (buy-online-pick-up-in-store) orders to ensure on-hand counts remained accurate. Stocked shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail.

Management of the custom framing business. Drove framing sales to meet company goals. Oversaw the ordering of materials and completed the fit-and-finish framing process with the intention of preserving the valuable artwork, heirlooms, and mementos. Educated customers on the function and limitations of the fit-and-finish process while creating a frame design that met both the artwork and customer’s needs. Cross-trained in all other areas.

Engaged customers on their projects including the calculation of fabric measurements, reading patterns, and cutting material to the customer’s request. Processed register transactions quickly and efficiently. Cross-trained in the framing department. Responsible for stocking freight according to corporate set planograms (POGs), arranging overstock, as well as completing price changes (PCNs).

As a cashier at Odon Pharmacy I was responsible for managing the cash register, counting and balancing the register, providing customer service, answering and transferring calls to the pharmacists and technicians, receiving and imputing new merchandise into computer system, stocking and organizing the shelves, recording inventory and imputing it into the computer database, organizing and filing customer charge accounts, creating inventive displays for retail merchandise, general cleaning and maintenance duties. I also was responsible for making medicine deliveries to nursing homes, care homes, and elderly customers at their residence.