Marissa Gable Email & Phone Number

United States

• Conducts routine analysis, repair, and processing of electronic wire transactions.
• Adheres to production standards set internally within the business, while executing procedures and maintaining a high level of accuracy.
• Analyzes wire instructions to successfully repair complex wire payments.
• Handles customer/client inquiries and resolving issues using own initiative and knowledge.
• Navigates multiple processing applications during research and exception processing.
• Excels in working among diverse viewpoints to determine the best path forward.

• Recognizes and addresses client needs, providing recommended solutions upon identifying potential fraud.
• Demonstrates exceptional problem-solving skills by resolving complex issues with creative solutions.
• Uses authentication procedures to safeguard client accounts.
• Proactively suggests improvements to procedures and processes through multiple platforms.
• Ensures client protection by swiftly identifying potential perpetrators during client interactions.
• Diversity and Inclusion Pillar member. Demonstrates commitment to an inclusive workplace by organizing and participating in multiple volunteer events and team-building exercises.

United States

• Certified On-the-Job Training Coach. Developed the skills and practices of over 50 employees tailored to the needs of the line of business. Achieves company productivity through knowledge transfer strategies.
• Maintained communication with home loans process managers, delivered constructive feedback on home loan processes and procedures.
• Participated in multiple roundtables and suggested home loans procedure improvements. Assigned a special project to improve the relationship between Financial Centers and Contact Centers.
• Maintained positive client relations by resolving client concerns through reviewing mortgage accounts, statements, and documents with clients.
• Exceled in high-risk processes such as bankruptcy, fee waivers, and fraud.
• Provided vital support to leadership by offering agent support during periods of their absence.

Renowned for her innate artistic prowess, Marissa Gable embarked on her photographic journey at the tender age of 6, foreshadowing a remarkable trajectory in the world of visual arts. Choosing the path of excellence, she honed her craft at Keystone College, earning a distinguished Bachelor of Fine Arts degree. Within the hallowed halls of academia, Marissa.

Scranton, Pennsylvania Area

• Successfully enforced company policies and effectively mediated and arbitrated when necessary, resulting in a harmonious working environment.
• Managed day-to-day operations with precision, including scheduling multiple appointments for water meter change-outs, de-escalating customer concerns, maintaining open communication with technicians, and providing.
• Provided constructive feedback and coaching to enhance teamwork and elevate company morale, contributing to a positive and productive work culture.
• Played a pivotal role in training 10 new employees, ensuring they became proficient in daily routines and procedures, contributing to the team's overall success.
• Averaged over 100 data entries per day. Reviewed data for deficiencies or errors, ensuring data accuracy and completeness.