NHA Certified Phlebotomist and Medical Administrative Assistant with recent training in Medial Office Procedures, Medical Terminology and Medisoft Practice Management Software. More than 10 years of experience providing high-level administrative support to executives, doctors, deans and directors. Service-focused professional with extensive experience directing, planning and executing business affairs for high-level executives. Mission driven to provide strong communication while delivering premium customer service and patient centered care.CORE COMPETENCIESNHA Certified Medical Administrative AssistantNHA Certified Phlebotomy TechnicianMedical Office ProceduresMedisoft Practice Management SoftwareHIPAA ComplianceMedical TerminologyHealth InsuranceRecords ManagementCustomer ServiceMicrosoft Office Proficiency (Word, Excel, Outlook)Patient DocumentationScheduling / Calendar ManagementData EntryOffice AdministrationFiling / FaxingReceptionistOnline Delivery Platforms (Zoom, WebEx, Teams)Expense Management (Concur)Chrome RiverEPIC
Seeking New Opportunities In Healthcare
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Certified Phlebotomy Technician And Medical Administrative AssistantSeeking New Opportunities In Healthcare Dec 2021 - PresentPhiladelphia, Pennsylvania, United States
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Administrative CoordinatorUniversity Of Pennsylvania Carey Law School Jul 2019 - Jan 2020Philadelphia, Pennsylvania, United States Administrative Coordinator for psychologists and administrative staff for site center. Responsible for entering patient data into department spreadsheets for doctors' and professors’ reviews. Coordinated travel and expense reports, meeting space, catering, and ordering of center supplies ensuring the following budget of the department grant. Answered multiple lines and transfer to appropriate departments. -
Administrative Assistant / Department SecretaryPenn Medicine, University Of Pennsylvania Health System Jun 2015 - Jul 2019Philadelphia, Pennsylvania, United States Provided administrative support to Director of MICU, Chief and Nursing staff, Unit Secretaries, and patient families. Responsible for maintaining HIPPAA regulations reviewing confidential records of patients; managing patient history admission and discharge forms. Created and maintain On-Call schedules for chief, doctors, nurses and unit staff to review daily. Perform secretarial duties resolving issues of patients calls, assisting patients and/or patient families with medical information. Answered multiple phones lines and transferred appropriate personnel. Managed extensive calendars, expedited reimbursements, and coordinated all travel arrangements (domestic & international. Given role as a key organizer for managing department financial budgets, processing purchase orders, check requests and ordering office supplies. Performed daily tasks working closely with executives in the Human Resources departments and providing general office management. Established business relationships with consultants and vendors.Key Accomplishments: Essential back-up administrative coordinator for Executive offices for Chief Medical Officers, Chief Quality Officers, Chief Human Resources Officers, and Vice Presidents of several different entities at the University of Pennsylvania & Penn Medicine. Successfully completed training to receive requestor code to enter 50+ purchase orders monthly for Chief Operating Officer. Executed reducing office supply orders by 20% resulting in contracts extended without an increase of yearly charges. -
Legal Secretary/Administrative CoordinatorTemple Health – Temple University Health System Nov 2012 - May 2014Philadelphia, Pennsylvania, United StatesAssisted Chief of Staff and other executives with extensive meeting requests, travel arrangements, press conferences schedule, speaking engagements, and departmental informative sessions. Prepared check requests and budget reports for a leadership team. Answered 25+ calls a day for the Nursing and Administration department and forwarded to appropriate personnel. Processed payroll for 25+ Nursing Administration staff weekly and dispatched work assignments.Key Accomplishments: Redesigned and implemented a new training presentation to incorporate new processes for contracts for all Temple entities. Generated extensive reports to display between 75-125 contracts for board members and senior counsel.Lead organizer for department audits and overseer of completion of incoming and outgoing contracts for court review. -
Glaxosmithkline PharmaceuticalsGlaxosmithkline Pharmaceuticals Aug 2005 - Dec 2010Administrative Coordinator Selected by the Vaccines Department as the only administrative coordinator to achieve winning the Marketing Excellence Award for productiveness for two major grant projects. Arranged and executed with credit card debtors (AMEX &VISA) to reduce employee late fees by 15% or extend the grace period to additional 15 days. Created the first quarterly Administrative Assistant Meet & Greet Luncheons to include all US & international sites. Awarded 2009 Professional Customer Service Training Certification.
Marissa J. Fortune Education Details
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Full Circle ComputingPhlebotomy Technician Program
Frequently Asked Questions about Marissa J. Fortune
What company does Marissa J. Fortune work for?
Marissa J. Fortune works for Seeking New Opportunities In Healthcare
What is Marissa J. Fortune's role at the current company?
Marissa J. Fortune's current role is Certified Phlebotomist & Administrative Medical Assistant.
What schools did Marissa J. Fortune attend?
Marissa J. Fortune attended Full Circle Computing.
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