Marissa Kelley Email & Phone Number

Boulder, CO, US

Denver, Colorado, United States

• Simultaneously oversaw 10 client accounts, leading to a remarkable 10% improvement in project punctuality, surpassing established performance metrics for project efficiency and client contentment.
• Effectively managed competing priorities and meticulously tracked user feedback for each client, maintaining an exceptional 90%+ success rate in project delivery.
• Spearheaded and coordinated weekly client meetings, resulting in a notable 15% enhancement in client satisfaction scores and a 5% reduction in errors within deliverables.

Boulder, Colorado, United States

• Proficiently transcribed and organized medical notes, diagnoses, and treatment plans with precision, facilitating seamless communication between healthcare providers and patients while ensuring compliance with industry.
• Demonstrated exceptional multitasking skills by efficiently managing real-time medical documentation during patient visits, contributing to improved patient care and streamlined administrative processes.
• Maintained a deep understanding of medical terminology and procedures, enabling accurate and efficient data entry and collaboration with healthcare professionals to enhance the overall quality of patient care.
• Trained in Mosaiq software

Eastsound, Washington, United States

• Coordinated 2-week and 1-week expeditions with a co-leader
• Instructed and supervised groups of campers aged 13 to 17 in the safe and enjoyable operation of sea kayaks, fostering teamwork and confidence among participants.
• Conducted comprehensive safety briefings, including watercraft operation guidelines, emergency procedures, and risk management protocols, resulting in accident-free kayaking sessions throughout the summer camp program.
• Conducted individual consultations and regular group check-ins for effective team bonding
• Designed and facilitated supplementary workshops for teenagers, focusing on essential life skills such as leadership, outdoor safety, behavior and risk management, tides, and chart navigation.
• Facilitated the leader-of-the-day program where teens practiced and developed their leadership skills and created personal goals to accomplish

Winter Park, Colorado, United States

• Collaborated effectively with bartenders, managers, and other servers to ensure a smooth and efficient dining experience for customers.
• Recorded all bills with a high degree of accuracy, ensuring that all charges were accounted for and properly processed.
• Greeted every customer with a friendly and welcoming demeanor, offering recommendations and advice on food and beverage selections to enhance their dining experience.
• Maintained a clean and safe environment by wearing a mask at all times and regularly sanitizing all tables and chairs between each customer, helping to ensure customer safety and satisfaction.

Winter Park, Colorado, United States

• Completed rigorous training to become a professional ski instructor, providing personalized coaching to groups of up to five students, both kids and adults.
• Taught various skiing techniques to help students advance to higher skill levels and gain confidence on the slopes while establishing a safe and welcoming learning environment.
• Worked closely with participants to understand their goals and needs, tailoring lessons to meet their specific preferences and collaborating with other instructors and supervisors to ensure an enjoyable learning.
• Provided regular progress updates and feedback to help participants track their progress and achieve their skiing goals.

Eastsound, Washington, United States

• Received an offer to work as a Sea Kayak Instructor through the Y's Teen Expeditions program; unable to attend due to COVID-19.

Boulder, CO

• Participated with graduate students and professors in weekly meetings studying how identity is designed, represented, and experienced in technology through discussions, readings, and paper reviews.
• Investigated the multiple frameworks and theories surrounding identity online and offline via small and large group discussions.
• Attended and provided feedback on lab member's conference presentations and participated in post-presentation discussions.
• Worked under Dr. Jed Brubaker (Identity Lab).

Boulder, CO

• Graded 60 information science students’ resumes, cover letters, online portfolios, LinkedIn profiles, and video interviews for the Fall 2019 semester weekly.
• Provided feedback, resources, and tips to students to further grow their professional platforms and work.

Boulder, CO

• Created a warm and welcoming environment while serving as a liaison between prospective students and parents and the university.
• Held monthly office hours with lead ambassadors to organize upcoming events, debrief past events, and maintain group goals.
• Designed and executed weekly prospective student meet-ups, presentations, campus tours, and donor events with 14 other ambassadors and the college.
• Attended multiple events held for prospective students and parents including individual student visits, Admitted Students Days, student panels, preview nights, Women in Tech, and Future Buffs events.
• Conceptualized and presented my experience as a student including my research, extracurriculars, and coursework/projects at multiple CU events throughout the year.

Claremont, CA

• Secured a spot among the top 2% of applicants for the highly competitive 10-week, 450-hour Applied Machine Learning Intensive Boot Camp at Google, showcasing exceptional skills and dedication to the field.
• Developed a cutting-edge recommendation engine during the program, leveraging Yelp's extensive public dataset to identify and present restaurants in one city with similar characteristics to those in another city. This.
• Utilized a tech stack including Flask and Python to implement advanced topic modeling and sentiment analysis, showcasing a comprehensive understanding of natural language processing (NLP) and the ability to extract.
• Collaborated closely with a multidisciplinary team of peers and mentors, fostering a culture of innovation and knowledge sharing, and actively contributed to group discussions and project ideation.
• Presented findings and insights from the recommendation engine project clearly and compellingly, demonstrating strong communication skills and an ability to convey complex technical concepts
• Leveraged the opportunity to learn from industry experts, gaining exposure to best practices and cutting-edge developments in the field of applied machine learning, and actively applied this knowledge to enhance.

Boulder, CO

• Researched how our social media depicted refugees during Europe’s migration crisis through September-November 2015 and the present day.
• Classified and coded 2,000 journal articles from global news sources to understand the news coverage of various events and responses.
• Updated and maintained the lab’s website while attending weekly meetings with the professors and graduate students.
• Worked under Dr. Stephen Voida and graduate student Wendy Norris (TMI Lab).

Boulder, Colorado

• Classified and coded ~10,000 tweets collected during the 2017 Atlantic hurricane season to observe how people responded to imagery online during major disasters.
• Worked and collaborated with the lead graduate student and 4 other student interns to maintain a positive environment while discussing research findings.
• Worked under Dr. Leysia Palen and graduate student Melissa Bica (Project EPIC).

Bachelor Of Science - Bs, Information Science/Studies

• B.S in Information Science (College of Media, Communication & Information; CMCI) • Minor in Global Business (Leeds School of Business) •.

Minor, Global Business

• Conceptualized the business, "Comida", an easier and more sustainable way to deliver food • Placed 2nd in our class competition •.

Education record

Activities and Societies: International Baccalaureate (IB) program, National Honor Society, Tennis, Ultimate Frisbee, Model UN, World.