Answer customer service calls, texts, emalis, and social media inquiries, schedule staff calendar and client appointments, manage payroll/commission logs, mantain records, order inventory, create client invoices and accept and record payment, perform store opening and closing operations.

Walk, feed, and provide necessary medication and aid to feline and canine boarding clients, maintain client records and correspondence, clean and sanitize kennels, perform other services such as baths, nail trims, and vaccinations.

Perform routine water quality testing, take inventory and order and handle livestock, maintain presentable and healthy aquatic and small animal habitats, feed and medicate tanks appropriately, provide knowledge and customer service, use cash register, maintain organized and presentable merchandise, assist in stocking, answering phone, and picking BOPUS and SFS orders.

Engaged in the diagnostic interviewing process with children and adolescents presenting clinical symptomology. Scored and interpreted measures of psychological testing, including the Robets Apperception Test and Stanford Binet Intelligence Test. Observed and recorded of younger clients and assisted them in test comprehension and completition.

Advised peer undergraduate students in developing research projects by overseeing IRB submission and creation and distribution of surveys. Assisted students in running basic statistical analysis and interpreting data in SPSS. Served as an editor for literature reviews and manuscripts. Evaluated checkpoint assignments to determine research methodology competence.

Hosted weekly review sessions of course content (Abnormal Psychology) and ensured student’s ability to distinguish and recognize the signs and symptoms of psychological disorders. Helped students create fictitious persona to realistically depict distinct clinical diagnoses for mock clinical interviews. Advised student’s clinical interviewing skills for presentation in class. *I served in this position for two separate semesters of the course offering in 2017 and 2019, not continuously.

Answered box office telephone, email, and social media inquiries and responded to customer questions regarding events, ticket operations, and assist patrons in finding seat locations on seating diagrams. Conducted ticket sales and processed payment and reservations. Assisted in mass mailing of promotional materials and hosting guest artists at our venue.