• Provided quality customer service to approximately 150 customers per day • Recommended, selected, and helped obtain merchandise based on customers’ needs and desires • Counted, managed, verified, and reconciled cash register sales – maintained 100% accuracy of financial transactions per day

• Handled all client intake services• Ensured confidentiality - compiled and managed a range of personal records, processes, and documents throughout legal proceedings• Updated and monitored calendar for conference calls, meetings, filing deadlines, depositions, court hearings, etc.• Positively interacted with clients - prompt responses to phone/e-mail inquiries with professionalism – leading to decreased missed appointments and client wait times.• Execute legal research, investigations, document management, records review & trial preparation.• Confirmed hearing dates and informed all parties of the schedule.