Responsible for the strategic vision and management of all information technology systems, resources, and services. This includes managing the school's network infrastructure, hardware and software systems. Responsible for leading a team and collaborating with various departments to ensure smooth technology operations that support teaching, learning, and all administrative functions.

-Responsible for the management, strategy, and execution of all IT infrastructure including: network management and configuration, security, cloud based phone system, database, Active Directory, and Google Apps across multiple departments and campuses.-Collaborates with the Facilities team and administration to support technology for door access and security systems throughout campus. -Provides regular user support and training, including incident management, operational support, troubleshooting, and training of all new faculty and staff. -Leads and manages the technology team in the daily support of the BB&N network, hardware infrastructure, user training, and applications. -Manages IT vendor relationships which includes the evaluation, negotiation and approval of all vendor products, and provides recommendations to leadership for the purchase and acquisition of new technology and equipment. -Provides leadership in the oversight of all technology operations and evaluates them according to functionality, efficiency, and established goals.

-Serves as the technical expert for the school’s SIS- Veracross. Provides on-going training, configuration, troubleshoots any issues, and works with departments on implementing new processes and system upgrades. -Configures and manages the school’s email and calendaring system via the G-Suite admin console. Responsible for granting all new users privileges to Google Apps, and provides on-going training. -Oversees the synchronization of data between multiple applications and databases via configuration of API’s for data pass-throughs between: Veracross, Finalsite, Clever, and Google Apps for Education.-Works closely with the Director of Communications to edit and update content for the Austin Prep website, manages blogs, new webpages, and ensures overall website functionality. -Builds and runs complex queries for various departments, and provides ongoing systems training to faculty, staff, and administrators.-Responsible for developing “How To” guides for various processes relating to communications, grading, Google Drive, and all other used technical systems.-Builds, configures, and distributes school surveys to the community via Survey Monkey, while working closely with Austin Prep’s consultants.

-Accurately processed all transfer credit equivalencies of external/internal university coursework, test scores, and other applicable college credit.-Maintained current and historical knowledge of the interpretation of all transfer credit and University policies and practices.-Assisted various University departments in the setup and distribution of surveys via Qualtrics survey software. Point of contact for all user issues related to forms/survey usability. -Acted as the University’s Veterans Affairs certifying official, processing all veterans benefits in a timely manner, attended regular training through the VA, and worked closely with Financial Aid and Student Accounts to ensure all veteran students’ files and claims were accurate.-Continuously worked to move all Registrar’s Office forms to an online format while troubleshooting and solving existing forms usability issues. -Assisted in graduation clearance activities/commencement for all undergraduate and graduate students.

-Supported ownership with all marketing and business development efforts. -Point of contact for all technical issues, able to resolve issues and provided training on technical systems to staff.-Responsible for managing company-wide accounting and reporting functions, as well as weekly payroll processing.-Managed accounts payable/receivable and expense control procedures including bank and account reconciliation, cash receipts, finance charges, and billing, invoicing, and preparation of daily bank deposits.

After less than a year of working as the Transcript and Registration Coordinator in the Registrar’s Office I was promoted to the position of an Information Analyst.• Accurately interpreted, encoded, verified, and maintained degree programs (majors, minors, and concentrations) of all undergraduate students in web-based program, while monitoring course and curriculum changes.• Collaborated with technical staff in the development and testing of new software, software upgrades, program enhancements, and resolutions to system programs as they related to degree audit reporting.• Provided on-going training to all advisors and staff by way of email, phone or in-person training sessions.• Participated in the graduation clearance activities of the office including: clearing students for degree completion, transfer credit management, and grading and registering students.