- Responsible for client relationship management across several verticals including health,products and financial services- Develop content strategy and creative design concepts for digital marketing including web,social and email- Coordinate client events including online and offline promotional materials, influencerengagements and live coverage via social media- Establish key performance metrics and create monthly data reports highlighting insightsand optimization… Show more - Responsible for client relationship management across several verticals including health,products and financial services- Develop content strategy and creative design concepts for digital marketing including web,social and email- Coordinate client events including online and offline promotional materials, influencerengagements and live coverage via social media- Establish key performance metrics and create monthly data reports highlighting insightsand optimization opportunities- Implement SEO tactics to elevate digital content reach - A/B Testing & Optimization- Tools: Canva, SEM Rush, Later Platform- Oversee and respond to communications through social media (Facebook; Instagram; LinkedIn; Twitter; TikTok) Show less

- Plan and coordinate all activities related to events and trade shows - Create and manage project plans and timelines for all event activities- Primary liaison between Work Truck Solutions and outside vendors for event planning - Oversee and respond to communications through social media (Facebook; Instagram; LinkedIn; Twitter)

- Assist with 200 leads a week regarding complimentary sessions and memberships- Sell and sustain memberships, maintain records, respond to members concerns

- Oversee and respond to customer reviews and communications through social media (Facebook; Google Play; Yelp; iTunes Connect; Twitter)- Formulate Maven Gig sign-up process for New York City Members to achieve the goal of 500+ vehicles on the road - Deliver consumer assistance and marketing support to 200k+ members of Maven Mobility Services - Organize Maven events, brainstorming sessions, and assemble materials for 100+ employees - Collaborate with Field Operations on Maven… Show more - Oversee and respond to customer reviews and communications through social media (Facebook; Google Play; Yelp; iTunes Connect; Twitter)- Formulate Maven Gig sign-up process for New York City Members to achieve the goal of 500+ vehicles on the road - Deliver consumer assistance and marketing support to 200k+ members of Maven Mobility Services - Organize Maven events, brainstorming sessions, and assemble materials for 100+ employees - Collaborate with Field Operations on Maven policy, procedures, and member follow-up to provide a positive member experience- Review and close accounts of 1,200 fraudulent members annually. Preventing loss of revenue due to damages, theft and chargebacks - annual loss mitigation of $1.5M+ - Resolve 150k cases annually, with an action rate of 82% within 48 hours Show less

- Coordinated five fundraisers in support of Leader Dogs of the Blind- Assisted with 100 cold calls a week regarding fundraisers and events- Managed and organized over 100 volunteers for the annual Bark and Brew- Implemented logistics for “Dogs Days of Summer” promotion

- Industrialized content for posts and maintained calendar for social media outlets for businesses in Michigan and Florida (Facebook; Twitter)- Provided effective data analysis of employee efficiency through Toggle and presented constructive results to Chief Marketing Strategist- Assisted customer support through the back end of the website

-Developed excellent customer service skills by greeting, assisting, and saying farewell to customer-Hit my weekly anticipated merchandise goal of $2,500 within the first two weeks of employment -Memorized look-books and catalogs for seasonal apparel which altered weekly

- Communication with employees and guests- Thrived in a fast-paced environment- Served parties of 20 or more