• Work directly with Operations Manager to coordinate service jobs for 100+ medical facilities in Southern California • Create work orders, track progress, deliver progress reports and handle any issues that arise daily• Manage credentialing for technicians ensuring proper access to all medical facilities• Forecast needs pertaining to upcoming jobs including parts, tools, and personnel assignment• Speak with vendors over the phone daily to ensure proper number of parts, tools and supplies on hand • Addressed problems with customers to promote quick and successful resolution • Provide excellent customer service, driving client loyalty and increasing customer satisfaction rates • Manage inventory control processes to restore back stock, control costs and meet client needs

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities • Addressed problems with customers to promote quick and successful resolution • Provided excellent customer service, driving membership loyalty and increasing customer satisfaction rates. Managed inventory control processes to restore back stock, control costs and meet client needs while maintaining clothing and accessory levels on sales floor.

• Upheld quality service standards for all performed tasks • Responded to all guest and visitor inquiries as well as resolving complaints accordingly• Planned and coordinated parking for events and parties of up to 150 attendees