ACCOUNT EXECUTIVEI am an accomplished Account Executive with more than 35 years of introducing best practices that result in exceptionally catered Customer Service. I produce quality in every single possibility that presents a problem, albeit Professional and Personal. I have maintained integrity in all areas of my Professional career and pride myself on respecting individuals need for discretion and privacy. I continue to provide world-class customer support in every facet of my life.My background includes successful experience managing multimillion-dollar accounts for global organizations including UPS, Henkel-North America located in Madison Heights Michigan, Ford-Louisville Assembly Plant, Kentucky Truck Plant, Toyota Motor Manufacturing Kentucky, Honda Ohio, Fastener Sales & Engineering, Adecco Staffing USA.I am particularly strong in conducting quality audits, providing customer support, and implementing corrective actions. Equally strong in tailoring my management style to accommodate individual skill sets, experience levels, and personalities, while empowering people to execute. For example, I developed account management, services, and sales support strategies that cultivated new business opportunities and provided outstanding customer service to Henkel Corp. accounts.In that same role, I increased sales 13% over the prior year and boosted customer satisfaction by 40%.As National Account Manager at Adecco Staffing USA, I led the HR functions for more than 300 employees in 42 states at the National Lexmark account.MY EXPERTISE INCLUDES:* Effective Corporate Communications * Quality Assurance * Business Development* Inventory Control & Distribution Systems * Volume & Labor Forecasting* Operational Streamlining * Process Improvement * Account Management * Customer Service * Problem Solving & Analytical Skills * Staff Management* Team Leadership * Training & Development