Marissa Contie Email & Phone Number

Fort Worth, Texas

Efficiently managing all inbound communication channels including phone, email, and website inquiries within predetermined Service Level Agreements (SLAs). Proficiently constructing and assigning opportunities within Salesforce.com, incorporating detailed screening call notes, while meticulously monitoring the sales cycle of inbound leads, identifying trends, and Key Performance Indicators (KPIs). Actively contributing to ongoing dialogue with the marketing department to refine client data acquisition strategies and optimize outreach processes. Methodically monitoring all facets of client interactions, systematically evaluating key metrics to enhance the efficacy of Simpli.fi responses and subsequently augment our conversion rates. Rigorously tracking inbound lead-generated revenue through the creation of comprehensive Salesforce reports, delivering actionable insights to internal stakeholders and external partners.

Fort Worth, Texas

In my capacity as a Licensed Relationship Banker at JP Morgan Chase, I perfected my skills in fostering business growth and prioritizing customer relationships. Through proactive engagement and meticulous cultivation of client connections, I consistently augmented my portfolio, facilitating the acquisition of new accounts, loans, and investments, thereby exceeding sales targets on multiple occasions. Throughout my tenure at JP Morgan Chase, I maintained requisite licensure, including Series 63, Series 6, and Life and Health Insurance Licenses, underscoring my commitment to regulatory compliance and comprehensive client service.

Grand Prairie, Texas

My tenure as an Assistant Manager at First Convenience Bank provided me with a solid framework in managerial competencies. Leading a high-performing team, I consistently guided them to surpass sales objectives while fostering their professional development. Integral responsibilities included ensuring the secure opening and closure of the bank, conducting thorough audits of teller drawers and the vault, managing employee schedules and leave requests, and adeptly addressing customer concerns with diplomacy and professionalism. Additionally, I proactively devised strategic initiatives to drive business expansion through the acquisition of new accounts, loans, and diverse banking products.

North Richland Hills, Texas

At HealthMarkets, Inc. (formally known as UICI Insurance) Facilitated manual entry of medical claims document processing procedures, commencing with the meticulous opening and scanning of incoming mail to digitize records within the system. Subsequently, I conducted precise data entry utilizing 10-key techniques, entailing the input of policy numbers delineated within the documents. This process culminated in the accurate allocation of documents to respective departments for comprehensive review and subsequent action.

Keller, Texas

My initial employment with Kohl's commenced during my senior year of high school, marking my introduction to the workforce. Starting as a sales representative within a department, I swiftly ascended to the role of Department Supervisor, propelled by my strong work ethic and proactive assumption of additional responsibilities. In this capacity, I diligently ensured optimal staffing levels within my department, meticulously maintained its appearance to uphold standards of presentation and organization. On numerous occasions, I voluntarily extended my presence overnight to facilitate seamless transitions for advertising changes, stock replenishment, and preparation for senior management evaluations, thereby demonstrating my unwavering commitment to operational excellence.

Associate'S Degree, Business/Commerce, General

Education record

Activities and Societies: Academic Decathlon, Choir, Swim Team, and Softball Team