Conducted thorough client consultations to understand specific cleaning needs and preferences for both commercial and residential spaces.Implemented efficient cleaning strategies tailored to each client's requirements, ensuring high-quality results while maximizing time and resources.Managed scheduling, invoicing, and client communications independently, utilizing organizational skills to maintain a steady workflow and meet deadlines.Prioritized safety protocols and environmental sustainability practices in cleaning methods, enhancing client satisfaction and fostering long-term relationships.

Provided direct patient care under the supervision of licensed nursing staff, assisting residents with activities of daily living (ADLs) such as bathing, dressing, grooming, and toileting.Monitored and recorded vital signs, intake and output, and other relevant patient data, maintaining accurate documentation to ensure continuity of care.Assisted with mobility and positioning of residents, including transfers between beds, chairs, and wheelchairs, while prioritizing patient safety and comfort.Collaborated with interdisciplinary healthcare teams to implement care plans, participating in team meetings and providing valuable insights into resident well-being and progress.

Greeted guests warmly upon arrival, providing exceptional customer service and creating a positive first impression.Managed guest check-in and check-out processes efficiently, utilizing property management systems to accurately record reservations, room assignments, and guest information.Responded promptly to guest inquiries and requests, offering assistance with reservations, amenities, local attractions, and any other inquiries to ensure a memorable and enjoyable stay.Handled cash transactions, credit card payments, and room charges accurately and securely, reconciling accounts and maintaining financial records in compliance with hotel policies.Managed incoming phone calls and emails, directing inquiries to the appropriate department or staff member and ensuring timely responses to guest needs and concerns.