Marissa Greinert Email & Phone Number

United States

Jersey City, New Jersey, United States

Wauwatosa, Wisconsin, United States

- Develop positive customer relationships through friendly, efficient, and attentive service- Service customer calls regarding inventory and product details, as well as requests, inquiries, and complaints- Increase store sales through new merchandising and product display strategies- Manage online order fulfillment- Training and onboarding of incoming employees

Greater New York City Area

Account: Cadillac- Coordinated and hosted cross functional meetings with clients across 3 departments, along with 5 partner agencies- Fostered relationships and daily practices between incentive managers, marketing managers, creative development teams and other stakeholders based on media- Assisted clientele in producing communications to share intelligence with 159 local markets- Oversaw communications to distribute to broader agency team to ensure alignment- Assisted in creating consumer-facing guides during launch of new product for stakeholders to utilize- Assisted in on-boarding new clientele to nature of business and agency role in conjunction- Created guides to train and managed new hires in agency function, job responsibilities and requirements

Greater New York City Area

Account: Cadillac- Managed creative development, execution, quality assurance and traffic of TV, online video, radio, out-of-home and online banner assets for 7+ assorted products- Produced field communications for distribution across 159 local markets- Produced guides and communications for creative updates on behalf of clientele- Created presentations showcasing creative analysis of competition in the marketplace- Created and maintained monthly report encasing all competitive offers currently in the marketplace- Provided quality assurance through analysis of creative, reports and field communications to then present to clientele- Aligned creative and media teams to make media deadlines

Greater Chicago Area

Account: Buick - GMC- Assisted Account Supervisors with maintenance of 13 different local markets- Managed media requests for assigned local markets assuring accuracy and quality- Communicated and managed development and execution of creative for assigned local markets- Coordinated broadcast scheduling with client and media teams for assigned local markets- Pulled and organized data to be analyzed for client-facing reports including statistics, sales info. and competitive market information- Created presentation information for client-facing presentations on behalf of supervisor- Analyzed internal communications regarding creative execution functions to present solutions

Greater Chicago Area

Accounts: Buick - GMC, Cadillac

Greater Milwaukee Area

Duties included:- Collaborate in conception of content for clients and/or in-house projects- Analyze digital content and provide recommendation for improvement- Write copy for online Facebook advertising for client- Arrange meetings including several different departments within agency- Publish and maintain social media posts for agency

Greater New York City Area

Duties included:- Upgrade client user guides to assure clear and concise directions for software utilization - Create custom user guides for specific banking clients to personalize software experience - Write and organize policy manual for the publication and enforcement of office rules - Investigate accuracy of software, write test case to present to clients facing issues - Compile databases for client contact information/billing for easy office access - Edit e-mails, instructional documents, and legal documents to ensure accuracy - Revitalize forms before sending to clients to create an easy-to-read document - Organize and file classified client and financial information to aid in office security

Communication And Media, Communication And Media Studies

Activities and Societies: Dean's List, WORC (Worldwide Orphanage Relief Coalition)DePaul University's Communication and Media program.

French Studies

Activities and Societies: Worked as a private tutor/nanny while attending a university in Paris, FranceIES Abroad is an in-depth.

Education record

Activities and Societies: Co-editor in chief of school newspaper, Executive member of French club, Vice President/President of Best.