Marissa Jacob Email & Phone Number

Minneapolis, Minnesota, Us

⬦Manage multiple technology projects concurrently, establishing project scope and objectives, creating and maintaining project documentation, coordinating communication, and tracking progress⬦Facilitate purchase processes, including RFPs, working closely with Contracting and Purchasing to outline expectations, guide project teams though evaluations, and ensure project outcomes align with county policies and procedures⬦Oversee initiatives to identify, manage, and structure goals related to improvement of project management processes and creation of guidelines and metrics within the IT PMO⬦Lead individual goal efforts, including creation and monitoring of feedback methods, creation of standardized templates and documentation review processes, and consolidation of internal and external team sites⬦Mentor other project managers on county procedures, organizational resources, and project management standards

Minneapolis, Minnesota, Us

⬦Manage multiple technology projects concurrently, establishing project scope and objectives, creating and maintaining project documentation, coordinating communication, and tracking progress⬦Facilitate purchase processes, including RFPs, working closely with Contracting and Purchasing to outline expectations, guide project teams though evaluations, and ensure project outcomes align with county policies and procedures⬦Oversee initiatives to identify, manage, and structure goals related to improvement of project management processes and creation of guidelines and metrics within the IT PMO⬦Lead individual goal efforts, including creation and monitoring of feedback methods, creation of standardized templates and documentation review processes, and consolidation of internal and external team sites⬦Mentor other project managers on county procedures, organizational resources, and project management standards

La Crosse, Wi, Us

⬦Managed projects to implement new vendor software systems, configuring new solutions and integrating them with existing vendor and internal applications⬦Created strategic reporting solutions for business needs, meeting with department users to gather requirements and building user-accessible report options⬦Acted as a liaison between technical and business users, becoming educated on department operations and policies and engaging users in IT solutions⬦Served as product owner for the county’s core ERP system, administering user security, coordinating release management, and managing vendor relations⬦Collaborated with the IT security team to implement process improvements and automate user entitlements

Winona, Mn, Us

⬦Communicated with business and technical customer contacts to set up EDI integrations, including catalogs and X12 or cXML electronic documents⬦ Took the lead on projects, working with a team of sales specialists, coordinators, and developers to implement new integrations and troubleshoot problems with new & previous setups⬦ Recorded accurate notes from project meetings and ensured action items for all involved parties, from customers to third parties, were kept on track⬦ Coordinated with other BAs to prepare for system changes and assisted customers with any necessary adjustments on their side

Winona, Mn, Us

⬦Developed, structured, administered & analyzed surveys based on collected customer data⬦ Created an overall company tracking sheet & new, easier to understand, survey reports ⬦ Implemented time-saving measures, including Excel macros ⬦ Collaborated & communicated research results to upper management

Online | Winona | Minneapolis | Rochester , Us

⬦Revised & reformatted commonly used office documents to improve ease of use⬦ Processed international student applications⬦ Facilitated office operations for a four-person team⬦ Organized event preparation for reunion weekend, including helping with public relations coverage

Online | Winona | Minneapolis | Rochester , Us

⬦Created & reformatted documents & charts for increased clarity & analysis⬦ Developed comprehensive staff calendar to assist Dean of Student Success⬦ Evaluated assistive technologies to determine classroom functionality & ease of use⬦ Used business analytics to improve clarity & brevity of surveys, analyze data, & provide feedback to improve programming

Graduate Certificate In Business Administration

Bachelor Of Arts (B.A.), Business Analytics, Marketing

Education record

Education record