Operations Manager
Current- Worked with customers to fulfil orders by receiving and processing requests, finding best shipment methods, and by answer any further questions regarding the process
- Provided technical support by phone and email, including diagnosing and repairing modems, resolving network issues, and installing and configuring software, helping to establish connections between modems and.
- Assisted in keeping track of goods and supplies and managing orders to facilitate sales and production for future product assembly
- Assisted in creating invoices and deposit payments using Peachtree and Quickbooks software, processed return requests, issued RMA's, providing order statuses, and order entry.