Marissa Gray Email & Phone Number

Salt Lake City, Ut, Us

Salt Lake City, Ut, Us

Salt Lake City, Ut, Us

• Lead day-to-day benefit and wellness operations, positioning Big-D in the 91st percentile of peer employers and earning multiple national and state-level awards, including the National Mental Health America Platinum Award and the Utah Workplace Wellness Innovation Award.• Assisted recruiting team and managers with total compensation explanations for potential candidates and current employees for attraction and retention of talent.• Implemented a new HRIS and Benefits Administrator and drove a 99% employee benefits engagement rate in the first year by collaborating with brokers, vendors, and internal teams.• Saved 840 employee work hours by streamlining leave-of-absence processes, ensuring 100% compliance with federal and state regulations.• Negotiate yearly renewals to secure cost-effective and competitive plans, while also enhancing employee satisfaction, retention and engagement• Facilitated weekly onboarding meetings and delivered over 150 wellness trainings to management, achieving an average 4.7/5 learning retention score.

Salt Lake City, Ut, Us

Salt Lake City, Ut, Us

Us

• Managed the benefits program for over 10,000 employees, overseeing open enrollment, wellness initiatives, and leave of absence processes.• Administered the full employee lifecycle from onboarding to termination, collaborating with senior HR leadership on urgent tasks.• Contributed to payroll and budget reconciliation, ensuring compliance through regular audits and reporting.

Us

Us

Salt Lake City, Ut, Us

• Delivered practice-based coaching and technical assistance to family childcare providers, enhancing their operational efficiency and effectiveness.• Developed and presented training programs to coaches with the skills needed to transition to virtual coaching, showcasing adaptability and training expertise.• Supported providers through pandemic circumstances, demonstrating the ability to manage crises and provide continuous support.

Washington D.C., District Of Columbia, Us

• Processed full-cycle accreditation, including application processing and scheduling, akin to managing employee onboarding, enrollment and administration.• Coordinated projects across departments and with external partners, demonstrating strong organizational and collaboration skills essential for HR management.• Developed, scheduled, and presented professional development webinars in both English and Spanish, showcasing communication skills and the ability to educate diverse audiences on complex topics.

Coordinated appointments and managed routes for technicians, ensuring efficient service delivery and maximizing productivity; Delivered exceptional customer service, addressing inquiries and resolving issues promptly; Handled collections, successfully recovering outstanding payments and reducing accounts receivable; Managed payment transactions, ensuring accuracy and timely processing; Collaborated with the business manager and owner to enhance internal organizational systems; Developed and implemented a more effective collections system, improving the recovery rate and streamlining the process.

Tigard, Oregon, Us

Efficiently managed and maintained client files, ensuring accurate and up-to-date information for seamless access and retrieval; Performed meticulous data entry, ensuring data integrity and accuracy; Gained knowledge of insurance companies and processes, enhancing the ability to navigate and manage insurance-related tasks effectively

Acquired foundational knowledge of accounting practices and principles, gaining a solid understanding of financial management and bookkeeping; Assisted in reconciling accounts, ensuring accuracy and resolving discrepancies, which contributed to maintaining the integrity of financial records; Provided support in various accounting tasks, including data entry, invoice processing, and expense tracking, enhancing overall business operations; Assisted the accountant in managing daily operations, improving workflow efficiency and client service.

Rexburg, Idaho, Us

Efficiently managed the scheduling of client appointments, ensuring optimal use of counselor time and resources; Provided excellent customer service by communicating with counselors, students, and parents both in person and over the phone, addressing inquiries and facilitating smooth appointment processes.Advised students and parents on relevant classes and workshops, enhancing their understanding of available resources and support services; Assisted with various administrative tasks, contributing to the overall efficiency and effectiveness of the counseling center operations; Helped coordinate and disseminate information about counseling services, workshops, and support programs, ensuring clients were well-informed and supported.

Rexburg, Id, Us

Gained an initial appreciation and understanding of community engagement. Worked for the City of Rexburg in a variety of administrative and customer service capacities, such as supporting events in the local tabernacle, theater, and museum.

Mission for the Church of Jesus Christ of Latter-Day Saints, Spanish Speaking, Puebla and Tlaxcala Mexico

Vancouver, Washington, Us

Master Of Human Resource Management

Bs In Marriage And Family Studies, Marriage And Family