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@midlandsb.com
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Marissa Lewis is listed as Lead Service Center Engineer at Midland States Bank, a company with 662 employees, based in St Louis, Missouri, United States. AeroLeads shows a work email signal at midlandsb.com and a matched LinkedIn profile for Marissa Lewis.
Marissa Lewis previously worked as Information Technology Engineer at Midland States Bank and Desktop Support Specialist at Charter Communications. Marissa Lewis holds Certification, Organizational Leadership And Development from Saint Louis University.
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AeroLeads found 1 current-domain work email signal for Marissa Lewis. Compare company email patterns before reaching out.
Experienced IT professional with extensive work history in the Information Technology industry. I am proficient in numerous areas from troubleshooting basic hardware/software issues to managing projects. I have developed a Knowledge Managements System (KMS) for my current Employer, create processes and procedures, identify risks and complete root cause analysis. I function very well, almost expertly as a Utility team member; providing support and insight to various areas of IT. I am currently leading the project to integrate Okta into our environment, specifically for User Provisioning. This requires the ability to time manage, collaborate with numerous teams, organize deployments and be a liaison between vendor and my organization. I am also spending time increasing my knowledge about Okta, workflows and IAM.
Listed skills include Microsoft Office, Software Documentation, Public Speaking, Creative Problem Solving, and 33 others.
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Maryland Heights, Missouri, United States
I lead a small subdivision of Service Center, called Identity and Access Management (IAM), that oversees identity governance and user provisioning.Okta is our chosen User Mgmt. and Identity governance tool which my team administers.- Project Management - Cross training and collaboration - Identity & Access governance -implement user profile and access.
Maryland Heights, Missouri, United States
As an IT Engineer, my current role requires me to be flexible and well versed in multiple IT duties and responsibilities of both Service Center and System Administration. To possess a self-starter attitude, confidence to address IT challenges, suggest solutions and continue to improve my skillset to better support End users and down stream employees. My.
Image and configure laptops for new and/or converting employees and contractorsTroubleshoot and resolve hardware and software issues escalated from Help DeskDeploy licensed softwareManage and update the inventory/asset databaseEnd of Life project - cycling out 5+ year old laptops and replacing with new equipmentSetting up new hire desks with IT.
Greater St. Louis Area
Provide frontline support to the 100s of Build A Bear Workshop stores around the world. Troubleshoot and support their POS and interactive systems (NameMe, HearMe stations, etc.); troubleshoot hardware and order new parts if needed. Provide assistance to Managers and Bear Builders for the account needs - password resets, activation and more. - Image.
United States
Provide IT support to all staff members associated with Pathology. This includes labs, staff computers and other devices. Install hardware and softwareTroubleshoot hardware and software issuesCreate an inventory for all assets Maintain and monitor serversSupport Powerpath (correct rejected orders, etc.) Image new devices Replace out of service hardware.
Provide excellent customer serviceRecord Customer interactions and issue in ticketing toolTroubleshoot IT related issues and escalate incident based on SLAsUtilized remote software tools to manage and support workstationsTroubleshoot and resolve software and hardware issues Utilize SCCM to manage and install softwareCreate and manage User accountsCreate.
Greater St. Louis Area
Supervise assistants:-Make sure that procedures and policies are being followed - Provide coaching and feedback to assistants on their weekly performance- Help assistants with difficult calls and/or tasks- Distribute performance reviews-Reply to emails and voicemails in a timely fashion-Close out Incident Reports as they are completed-Delegate work to.
Greater St. Louis Area
- Make sure assistants follow policies and procedures.- Reply in a timely fashion to emails from users.- Distribute work to Help Desk Assistants.- Document and edit Help Desk procedures and projects.- Provide feedback and coaching to assistants.-Troubleshoot issues from callers when work load is heavy for assistants
Greater St. Louis Area
- Generally support and help users with Technology issues involving the university:- Troubleshoot and support networking issues- Troubleshoot account issues with users- Enter incident reports for escalated issues that cannot by resolved at our level
Other employees you can reach at midlandsb.com. View company contacts for 662 employees →
Tana Lee
Colleague at Midland States Bank
Roscoe, Illinois, United States, United States
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AE
Ali Etter, Cfmp
Colleague at Midland States Bank
Effingham, Illinois, United States, United States
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PD
Pearl Dilg
Colleague at Midland States Bank
Greater St. Louis, United States
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LB
Linda Bockman
Colleague at Midland States Bank
Rockford, Illinois, United States, United States
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RW
Rachel Waca
Colleague at Midland States Bank
Quad Cities Metropolitan Area, United States
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KT
Karla Taylor
Colleague at Midland States Bank
Kankakee, Illinois, United States, United States
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JD
Jessamie Davis
Colleague at Midland States Bank
Vandalia, Illinois, United States, United States
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SL
Susanne Lerma
Colleague at Midland States Bank
Belvidere, Illinois, United States, United States
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JH
Jessica Hendon
Colleague at Midland States Bank
Rockford, Illinois, United States, United States
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WG
Warren Graeff
Colleague at Midland States Bank
St Louis, Missouri, United States, United States
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Activities and Societies: Association for African American Collegians A.I.G.A.
Quick answers generated from the profile data available on this page.
Marissa Lewis works for Midland States Bank.
Marissa Lewis is listed as Lead Service Center Engineer at Midland States Bank.
AeroLeads has found 1 work email signal at @midlandsb.com for Marissa Lewis at Midland States Bank.
Marissa Lewis is based in St Louis, Missouri, United States while working with Midland States Bank.
Marissa Lewis has worked for Midland States Bank, Charter Communications, Securitas Security Services Usa, Inc., Allied Universal, and Build-A-Bear Workshop.
Marissa Lewis's colleagues at Midland States Bank include Tana Lee, Ali Etter, Cfmp, Pearl Dilg, Linda Bockman, and Rachel Waca.
You can use AeroLeads to view verified contact signals for Marissa Lewis at Midland States Bank, including work email, phone, and LinkedIn data when available.
Marissa Lewis holds Certification, Organizational Leadership And Development from Saint Louis University.
Marissa Lewis is listed with skills including Microsoft Office, Software Documentation, Public Speaking, Creative Problem Solving, Photoshop, Customer Service, Troubleshooting, and Leadership.
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