• Implemented a new customer service Power BI dashboard that streamlined reporting processes by 30%.• Managed scorecard dispute requests from tree crews

This role helps drive the success of the business by providing business analyses and analytical solutions to guide management and operational decision-making. Responsibilities include maintaining and enhancing existing dashboards and reports as well as working on projects dealing with keyperformance metrics tracking. This role gathers and compiles data in order to produce new BI content, dashboards, and reports.

• Lead on creating a Social Determinants of Health Dashboard that leveraged our Corporate Data Analytics.• Monitored legislative and regulatory health care policy for a bimonthly newsletter for executive leadership.• Collected feedback, drafted, and submitted comments on behalf of leadership to federal regulatory agencies whenever an opportunity arose to provide feedback on proposed rules or requests for information.• Developed advocacy materials for Adventist Health System (AHS) hospitals participating in the 340B Drug Discount Program.

• Researched existing laws and CMS Final Rules to ensure Adventist Health System (AHS) policy and procedures comply with state and federal law.• Ran reports through Community Commons to examine the Social Determinants of Health in AHS service areas.• Coordinated the collection of audits for the annual Monitoring and Auditing Plan.• Discerned the roles and relationships of Corporate Responsibility with Legal, Human Resources, Physician Enterprise and other departments to understand their interoperability that allows for effective AHS compliance.• Researched existing laws and CMS Final Rules to ensure AHS policy and procedures comply with state and federal law.• Attended conferences and courses regarding the increasing importance of compliance in healthcare.• Undertook leadership development training and shadowed executives in operational settings and board meetings.