Marissa Plaza Email and Phone Number
Marissa Plaza work email
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Marissa Plaza personal email
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Highly disciplined, transformational Senior Operations Leader with a passion residing at the intersection of growth, operational excellence, and customer service. Known for identifying, defining and executing transformative strategic initiatives that shape the future of an organization. Works closely with the CEO, Executive Leadership Team and colleagues, bringing depth and breadth of thought for leading change to the company’s most promising opportunities and challenging business problems. Ensures that value on key initiatives is ultimately delivered, but also architects the specific, innovative designs and plans that enable their realization. Employs a servant leadership mindset, always focused on empowering others and enhancing the development of the team in ways that unlock potential and a sense of purpose. Passionate about people, their stories, and learning how to grow and harness their skills and contributions while defining and advancing a positive and highly productive culture for the entire team.I have over 8 years of experience in the health and wellness industry. I am a certified Reiki Master and I am dedicated to helping others find an inner balance of the body, mind and soul, through lifelong nutritional, physical and spiritual health.Bilingual in English and Spanish as my native language, proficient in German.
Genesis Diamonds
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Vice President Of Global OperationsGenesis Diamonds Feb 2024 - PresentNashville, Tn, Us
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Director Of Retail OperationsGenesis Diamonds Feb 2015 - May 2024Nashville, Tn, Us• Established retail environment that encourages positive customer experience and promotes realization of sales targets.• Heightened Brand Awareness by creating and managing consumer driven events at stores• Analysis and feedback of the company events (goals, sales, ROI)• Developed Customer Relationship System to communicate new product offerings (Salesforce)• Help developed and shared best practices across the Company • Lead improvement of tools and processes to make our team and vendors more efficient• Work collaboratively with the Buying Department to optimize vendor performance, strengthen vendor relationships, to ensure best quality, cost and customer satisfaction.• In charge of the Back Office Department: Special Orders, Logistics, Inventory, Buyers, Marketing and Internet Sales • Monitor progress and produce status reports to assure project deadlines, standards and that cost targets are met.• Constant communication with the other 3 stores (Brentwood TN, Louisville KY and Cincinnati OH) about sales goals, upcoming events, new ideas• Monitor stores' performance• Keep motivating the team to work together and support each other even in stressful times
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Customer Relations ManagerGenesis Diamonds Oct 2013 - Jan 2015Nashville, Tn, Us• Collaborate closely with all departments and contribute to the success of the business by building strong relationships with internal teams and external vendors.• Responsible for implementing a proactive client development strategy, which identifies and cultivates returning customers.• Responsible for implementing the Salesforce platform in the Company• Heightened Brand Awareness by creating and managing consumer driven events at stores• Manage Social Media strategies
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Marketing Manager - Footwear Business UnitPica Plásticos Industriales C.A. Jan 2013 - Sep 2013Guayaquil, Guayas, Ec• Responsible for leading the Sandals Portfolio (Bora Bora, Tibau, Bora Design and Praia) , Shoes Portfolio (Kit and Teem) and Boots (7 vidas) management work including strategic planning, project management, and execution• Works seamlessly with marketing partners to develop and maximize brand/category initiatives• Provide leadership in developing category-marketing plans that are strategically focused and consistent with Divisional and Company objectives• Develop and manage category marketing budget, within guidelines• Manages marketing intelligence projects on competitor activity, pricing, retail results, and product• Identifies and develops business opportunities for the Brand PortfolioAccomplishments: - Special Designs and production of sandals for Payless ShoeSource in Ecuador (Airwalk and Montego Bay Club), Perú and other countries in South America- Established a new Guiness World Record (The most people buried in sand simultaneously, 684 people, achieved by Bora Bora (one of my brands). Identified one product category with weaknesses in the competition and launched new products including partnership agreements, product development, product launch and promotion and sales strategies (increased up to 30% sales vs LY) -
Brand Manager - SandalsPica Plásticos Industriales C.A. Jul 2011 - Dec 2012Guayaquil, Guayas, Ec• Responsible for leading the Sandals Portfolio (Bora Bora, Tibau, Bora Design and Praia) management work including strategic planning, project management, and execution• Works seamlessly with marketing partners to develop and maximize brand/category initiatives• Outlines category direction and consistently evaluates for relevancy and new opportunities, acts in setting, analyzing and driving organizational and category goals• Manages marketing intelligence projects on competitor activity, pricing, retail results, and product• Identifies and develops business opportunities for the Brand PortfolioAccomplishments: Developed and handled marketing campaigns and budgets for a variety of brands in different markets. Successfully launched a new brand, getting a profitable marketing mix. Improved customer service satisfaction through supply chain management initiatives, inventory control and flexible manufacturing practices.
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Operations ManagerM&M Travel Group Jan 2010 - Jun 2011Quito, Pichincha, Ec• Negotiate and secure market deals, promotions and dynamic rate rules• Promote Company’s full suite of products offerings and key initiatives to partners and clients, and educate them on the full use of our products and tools• Develop campaigns that engage consumers and produce the best brand engagement • Experience working with International Clients • Organize and participate in Workshops & Roadshows for both consumer and trade marketsAccomplishments: Determined customer needs and excellent service to corporate, leisure, and group travel customers. Led and Developed a workshop with other travel groups around the world to introduce Ecuador as a special place to travel. -
Product ManagerLatam Airlines Dec 2006 - Jul 2009Las Condes, Región Metropolitana De Santiago, Cl• Product handling (MUNDO LANTOURS Magazine) • Develop and implement the marketing strategy and annual plan. • Manage the LANTOURS brand internally and externally• In conjunction with the respective Destination’s Tourism Authority develop and organize Educational trips for the local travel trade • Led the development of new segments and destinies• Optimization the budget of the department by generating new alliances -
Product AnalystLatam Airlines Aug 2006 - Dec 2006Las Condes, Región Metropolitana De Santiago, Cl• Successfully implemented the process of payment for providers• Accelerated significant business growth • Organize categories of whole sale Tour Operators to improve tourism in certain destinations
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Marketing CoordinatorLatam Airlines Feb 2005 - Aug 2006Las Condes, Región Metropolitana De Santiago, Cl• Launching of Promotions, organization of events, Implementation of innovations, activations and promotions, Control of the budget of the category, Handling of regional relations, direct deal with creative and media agencies.Accomplishments: Established good working relationships with customers/clients. Extensive experience handling a variety of different clients through various levels of communication. Negotiated exclusive exhibition space at the most important travel agencies. Manage several successful relationships with agents
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Marketing & Sales CoordinatorWords Efl Feb 2004 - Aug 2004• Development of Market & Sales Strategies• Identification of potential clients
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Traffic Agent And SupervisorKlm Feb 2002 - Feb 2004Amstelveen, Nl• Attention to clients• Supervision and reception of flights
Marissa Plaza Skills
Marissa Plaza Education Details
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Universidad Tecnica Federico Santa MariaAdministration -
Reiki NashvilleHolistic Health
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Healing TodayReiki
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Equilibrium Energy + EducationHolistic Health
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Equilibrium Energy + EducationReiki
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Tecnológico De MonterreyTrademarketing
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Universidad Técnica Particular De LojaMarketing
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Universidad Tecnica Federico Santa MariaBusiness Administration
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Humboldt German SchoolInformation Technology
Frequently Asked Questions about Marissa Plaza
What company does Marissa Plaza work for?
Marissa Plaza works for Genesis Diamonds
What is Marissa Plaza's role at the current company?
Marissa Plaza's current role is Operations Management | Strategic Planning | Product Development & Brand Strategy | Salesforce Administrator | Certified Energy Healing Master.
What is Marissa Plaza's email address?
Marissa Plaza's email address is ma****@****ail.com
What schools did Marissa Plaza attend?
Marissa Plaza attended Universidad Tecnica Federico Santa Maria, Reiki Nashville, Healing Today, Equilibrium Energy + Education, Equilibrium Energy + Education, Tecnológico De Monterrey, Universidad Técnica Particular De Loja, Universidad Tecnica Federico Santa Maria, Humboldt German School.
What skills is Marissa Plaza known for?
Marissa Plaza has skills like Marketing Strategy, Marketing, Spanish, Management, Business Development, Online Advertising, Trade Marketing, Strategic Planning, Competitive Analysis, Negotiation, Business Planning, Business Strategy.
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