Food Server, Cocktail Server, Hostess, Books, Crew Manager, Event Planning, Bookkeeping
Multiple Restaurants, Hotels, Night Clubs
Santa Fe, Nm And Seattle, Wa
The skills acquired in my years in the service industry have been helpful to me all other areas of life and career.As a "front of house" worker we welcome and interact with customers.Everyone works together as a team to create a memorable, pleasant experience for all patrons. There are certain skills that all foodservice jobs require, while others are distinct to the front of the house or are unique to one particular role. Although the type of restaurant does matter (proper behavior for wait staff is very different in a formal dining room versus a greasy-spoon-style diner), skills can generally be transferred from one venue to another, across styles and types of establishment. Customer ServiceA strong service ethic is critical for everyone on the team, including those who never see patrons.Physical Speed and StrengthServers need to carry awkward and sometimes heavy loads without spilling. The ability to move at a fast, steady pace, without distraction, is critical.Safety ConsciousnessImproperly handled food could sicken, or actually kill, customers. Walking behind a busy line cook without remembering to say “behind you” could result in serious thermal burns or accidents with knives. Millions of people enter and leave restaurants every day without horrific accident because restaurant staffs work together to keep themselves and their customers safe.Attention to Detail Attention to detail is closely related to safely. Servers must remember which diner ordered because some people have serious and unusual allergies or preferences that must be met. Even when nothing direr than an unhappy diner is at stake, keeping track of the needs of multiple tables in a noisy, chaotic environment is grueling work.Communication SkillsThe ability to communicate effectively lies at the heart of both customer service and teamwork.