• Masterfully maneuvered through a dynamic and fast paced environment with a focus on delivering prompt and personable service to each individual • Simultaneously fulfilled drink orders for the bar, servers and social district guests• Achieved promotion to manager on duty within six months of joining the team; a testament to my dedication, interpersonal skills and ability to quickly grasp and excel• Managed all aspects of operations independently, from opening to closing procedures, ensuring smooth and efficient functioning throughout the day• Took proactive measures to address any issues encountered by servers, including offering discounts and comps as necessary to ensure optimal guest satisfaction • Utilized my extensive background and expertise in bartending to successfully transition the establishment into a full bar experience, specializing in liquor and cocktails; played a pivotal role in setting up bar infrastructure • Conducted end-of-day financial procedures, including the accurate disbursement of server tips, compiling closing receipts and performing cash drops

• Worked with client(s), listened and developed a plan for more functionality • Transformed spaces by getting rid of clutter and creating an organizational system• Cleaned, redecorated and rearranged to showcase homes in the best way for sale• Enhanced the interior design for an aesthetically pleasing environment while keeping in mind the client(s) personal style• Scheduled appointments• Conducted social media marketing through Instagram and Facebook to reach and engage target audiences effectively• Created a website using Squarespace that was simple, refined and easy to navigate

• Provided fast, friendly and professional service to all guests and beverage servers• Built relationships with guests, found their unique preferences, then handcrafted cocktails or suggested a beer/wine that tailored to them• Made a variety of craft cocktails while free pouring constantly and consistently • Bartended special events• Continually improved knowledge of liquor, beer and wine• Maintained, stocked and prepared all products needed behind bar• Trained employees to servers and bartenders• Proper handling of cash drawer and credit card payments

• Learned and applied the foundation of exceptional service within the restaurant industry• Enforced triple R service: Recognized the needs of the guest, Recommended specific menu items and Reassured that the guest had made a good decision • Utilized FIFO (full hands into the kitchen, full hands out of the kitchen) to maintain a clean environment and deliver food as quickly as possible• Greeted tables within 30 seconds; brought guests drinks within two minutes