Marisue O. Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

Independent contractor providing communications and event planning services and consultation, including editing, proofreading, technical writing. Other projects include genealogical research and documentation.

Chicago, Illinois, United States

Building on my experience with adult learners, I accepted the challenge to keep school-age virtual learners on task and engaged during pandemic school shutdown. I worked with families to ensure students could make the most of the unexpected challenge of learning at home. - Motivated students to engage in school-provided virtual learning. - Ensured that independent time was used to complete assignments and supplement virtual classes. - Provided in-person tutoring when needed. - Created lesson plans expanding on school-supplied lessons to ensure students were challenged and motivated.

Chicago, Illinois

Consultant to Metra, the second largest U.S. commuter rail system, as a subcontractor on Parsons Transportation Group’s $80M Positive Train Control (PTC) System Integrator contract. Key Projects:• Responsible for the development of federally-mandated Operations & Maintenance Manual for Positive Train Control (PTC) at Metra.• Drafted and edited training documents and supported other PTC-related training initiatives in both team and independent settings to produce results according to scheduled deadlines.• Ensured that completed documents conformed to required client and corporate formats, standards and style guidelines. • Conducted research in preparation of writing assignments and verification of acronyms, terms, etc.

Communications Coordinator, Curriculum DevelopmentKey Projects:• Developed communications materials for employee training and skills-building outreach.• Coordinated immersive multi-day Boot Camps for new professional employees and management-level employees to provide them with important CTA resources as well as organizational, cultural and procedural knowledge to get a fast start in their new positions. • Drafted, reviewed and edited SOPs (standard operating procedures) and Bulletins for Transit Operations employees. • Facilitated on-site and field trainings such as Announcement training for Control Center staff and rail operators (to provide better, clearer radio communications and public announcements), Effective Communication for management, professional and front-line staff, and Microsoft eLearning. • Researched and prepared procurement technical materials for training and professional services contracts.

• Directed production of CTA’s award-winning monthly 30-minute cable television show, Connections. • Managed special projects including production of award-winning CTA Public Art book and coordination of CTA Holiday Train.• Developed comprehensive public relations materials for capital improvement projects including the $530 million rehab of the Brown Line and the $317 million rehab of the Pink Line, and drafted internal communications including company newsletters. • Managed Electronic Communications staff including video productions and presentations for internal and external audiences.• Coordinated media requests to film on the CTA bus and rail system, providing recommendations for filming locations. • Coordinated press events, including scouting locations and preparing media materials.

Key Projects:• Assessed and coordinated no-cost advertising trade agreements, valued in excess of $1.3 million annually, to maximize CTA’s advertising exposure.• Responsible for daily oversight and management of $22 million annual outdoor advertising contract. • Managed the CTA’s Adopt-A-Station program. Coordinated adoption of more than 20 rail stations.• Directed CTA’s participation with City of Chicago’s Department of Cultural Affairs on the Loop Tour Train and the Haunted ‘L’. • Coordinated community outreach Bus Art program and Gallery 37 art projects with the City of Chicago’s Department of Cultural Affairs and participating art groups.• Coordinated the kick-off and managed CTA Gift Express – CTA’s first-ever online and brick-and-mortar retail effort, now found at CTAgifts.com.

Chicago, Illinois

Directed local and national publicity and outreach efforts for groundbreaking, off-Loop long-form improvisational theatre company, best known for its improvisational spoofs of great literature, film and television – As We Like It, Cast On A Hot Tin Roof, Blithering Heights, Chancing at Lunacy.

B.A.

Education record