I am a quick learner and enjoy difficulties. I take care in completing assignments on time and accurately, and I have good written and verbal communication abilities. Practical knowledge of ensuring that the right improvements are made to address customer issues and referring unresolved customer complaints to the designated department for additional inquiry. Proficient in Autodialing system such as Predictive dialers and Automated attendant system.I have more than 2 years experience in BPO Industry both Onsite and WFH. I handle lots of Campaigns such Medicare Medicaid, Pipeline, Diabetic and Final Expense. All of my experience are Inbound and Outbound sales.