Marit Feiner Email & Phone Number

Chicago, Illinois, Verenigde Staten

Project at Q8 Belgium (Kuwait Petroleum International) as Proposition and Customer Experience Marketer- Responsible for designing this role and the innovation pipeline- Create the outlines for a new loyalty proposition and an electric vehicles solution for the lease market by researching the customer needs, and market and led workshops with cross-functional teams to design and iterate the propositions.- Established a customer-centric mindset in a previously product-oriented organization.Internal culture project- Responsible for defining and implementing a new employee experience and culture after the acquisition of another consulting agency.The House of Marketing is part of Customer Collective, a disruptive ecosystem leading customer-focused commercial transformations in Europe. At The House of Marketing, we help our clients to transition towards profitable, sustainable growth through strategic marketing consulting and interim management. We unlock business opportunities through marketing and tackle every challenge from vision to strategy to the last implementation mile. Working with us THoMers means collaborating with a connected hub of passionate, complementary marketers with an entrepreneurial spirit and future-proof vision of marketing.

Amsterdam En Omgeving, Nederland

One of the largest driver of sales in the telecom market is convergence. Customers are increasingly locked into a fixed-mobile converged proposition in which they receive extra benefits.My responsibility is to support one of the most important strategies of KPN, ensuring that we sell more products so existing households, making them converged. This is done through segmented campaigns, the right offer and guiding our channels, informing the organisation on a weekly basis about the performance and laying out long-term strategies.

Amsterdam En Omgeving, Nederland

Amsterdam En Omgeving, Nederland

Responsible for analysing the market, transaction management for value added services and proposition management for handset insurance.

CRM - Creating digital and omni-channel customer journeys for KPN's mobile customers Analysis - analyzing mobile churn and spot opportunities to decrease the churn

Amsterdam

Master Of Science (Ms), Business Administration / Bedrijfskunde / Business Management / Bedrijfsmanagement

Specialisation Strategy and Organization

Bachelor Of Science, International Business

Talent Development Program