Maritza Austin Email & Phone Number

New York, Ny, Us

Norwalk, Ct

Promoted to supervise six departments (Front Reception Desk, Call Center, Medical Records/Scanning, Medical Records Copying Department, Preauthorization/Referrals, IT Support) a total of 16 employees, to ensure the departments are run properly and efficiently.This position carries out responsibilities in the following functional areas: benefit administrations, employee relations, training, and performance management, planning and monitoring, appraising jobresults, on-boarding and terminating, policy implementation, recruitment/employment, affirmation actions and employment law compliance.

Bridgeport, Ct

Billing/Collections Coordinator 04/1995 to 11/2001Associates in Family Health Bridgeport, CTInput payments and charges for multiple specialties and auditing the entries for accuracy.Transmitted claims electronically to perspective carriers.Kept records of Accounts Receivables and prepared deposits.Dispute emails with insurance companies, coordinating the resolution of discrepancies.Perform month end, quarterly and year end closings.Assumed the collections process which began with sending a reminder letter and can end with a referral of the account to a collections agency after all other attempts have been exhausted.Medical Receptionist 11/1993 to 04/1995Associates in Family Health Bridgeport, CTScheduled patient appointments and utilized customer service skills.Updated and processed patient and insurance information.Collected patient copay's and outstanding balances.Assisted with bilingual translation.Earned a promotion after a consistent display of eagerness and ability to perform new tasks.Medical Records Clerk 03/1993 to 11/1993Associates in Family Health Bridgeport, CTPerformed all medical records functions, such as preparing medical charts, filing, tacking, sorting charts and processing medical records release inquires.Promoted to Medical Receptionist in under a year.