Maritza B. Email and Phone Number

Manage prospect and recovery PVN efforts daily through various platforms, including CVR HQ and NextGen EMR address patient , educate patient on medical procedures or conditions and act as a liaison between the patient and healthcare personnel by keeping communication lines open•Provide outstanding customer service to patients through an engaging and thorough conversation about Center for Vein Restoration utilizing scripts and messaging as approved and delivered by Leadership

•Processes all warranty paperwork to ensure proper documentation. Assists with body shop warranty claims as needed. Reconciles all warranty receivables with payments through the appropriate accounting•Follow up with manufacturers to ensure claims are being processed properly.•Adjust and resubmit any denied claims to secure payment for warranty work•Keep accurate inventory of ordered warranty parts and organize vendor paperwork•Files and maintains all service records as required… Show more •Processes all warranty paperwork to ensure proper documentation. Assists with body shop warranty claims as needed. Reconciles all warranty receivables with payments through the appropriate accounting•Follow up with manufacturers to ensure claims are being processed properly.•Adjust and resubmit any denied claims to secure payment for warranty work•Keep accurate inventory of ordered warranty parts and organize vendor paperwork•Files and maintains all service records as required by the warrantor.•Assists with any clerical needs as directed by the fixed operations manager or the controller.Reconciles all warranty receivables with payments through the appropriate accounting schedule. Show less

Office Administrator , Warranty Administrator, Loaner Department Supervisor, Recruiter for Customer Care Representatives

Answer incoming calls and distribute calls accordingly to the correct department. Assist Sales Managers with daily tasksReceived License Plates for Customers and notify that they have arrived. Log daily walk in and new customers to each sales person Restock supplies within the parameters