• Assists applicants through licensure process with explanations and guiding through the website.• Assists in processing applications for the Electrical Contractors Licensing Board• Utilize Workflow and Mylo software to update and process submitted application documents.• Verifies valid documentation is provided and send deficiency letters if application requirements are notmet.

• Completed daily reports required for proper tracking of stock items• Maintained and tracked stock inventory and presentation of the store ensuring products are not expiredor out of stock and customers can find what they need.• Matched customers with products that fit their specific needs, ensuring daily sales goals are met andcustomers have enjoyed their experience.• Training of new employees in company procedures.

• Coordinated with tech department about technical bugs and other challenges applicants experiencedwhile using the applicant portal.• Developed vital documentation to ensure clients were provided with quality experiences while beinghelped by the team.• Guided applicants through state licensure application process for various professional certifications andsupported team members as needed.• Trained and monitored team members with biannual evaluations that focused on white… Show more • Coordinated with tech department about technical bugs and other challenges applicants experiencedwhile using the applicant portal.• Developed vital documentation to ensure clients were provided with quality experiences while beinghelped by the team.• Guided applicants through state licensure application process for various professional certifications andsupported team members as needed.• Trained and monitored team members with biannual evaluations that focused on white glove service. Show less