As a REALTOR® with RE/MAX Select Realty, customer satisfaction is my highest priority, and I work hard to make the entire home buying and selling experience as enjoyable as possible. Customers working with me never fail to appreciate my dedication, honesty, and focus. I value all of my customers and strive to build strong, lasting relationships with them. I understand how much families put on the line when they invest in a home. That is why I work closely with them every step of the way, making… Show more As a REALTOR® with RE/MAX Select Realty, customer satisfaction is my highest priority, and I work hard to make the entire home buying and selling experience as enjoyable as possible. Customers working with me never fail to appreciate my dedication, honesty, and focus. I value all of my customers and strive to build strong, lasting relationships with them. I understand how much families put on the line when they invest in a home. That is why I work closely with them every step of the way, making the otherwise overwhelming process completely stress-free. I am truly passionate about what I do and love assisting my customers with their real estate needs. I look forward to adding you to my list of happy and satisfied customers. I will be your Happy REALTOR® for life! Show less

As an outstanding Real Estate Agent, I provide outstanding results by overseeing all aspects and details involving the buying and selling of property within the South Florida area. I provide exceptional service through all the steps of the process and display integrity and strong work ethic as I delight my customers with superior customer service.• Remain in constant contact with potential customers through marketing, targeted emails and newsletters.• Identify properties for… Show more As an outstanding Real Estate Agent, I provide outstanding results by overseeing all aspects and details involving the buying and selling of property within the South Florida area. I provide exceptional service through all the steps of the process and display integrity and strong work ethic as I delight my customers with superior customer service.• Remain in constant contact with potential customers through marketing, targeted emails and newsletters.• Identify properties for prospective Buyers.• Schedule showings, home tours.• Advise customers on market conditions, prices, mortgages, legal requirements and related matters. • Provide Sellers with comparative market analysis to market and sell properties for the highest possible price under the best terms.• Negotiate contracts.• Prepare documents such as purchase agreements and necessary addendum.• Efficiently close transactions by coordinating with all parties involved in the transaction, including buyers, sellers, lenders, inspectors, vendors, and contractors along with association management, insurance and title companies. • Organize meetings with prospective Buyers. Generate lists of properties that are compatible with their needs and financial resources. Show less

• Presented purchase offers to Sellers for consideration.• Interviewed customers to determine their home criteria.• Generated lists of properties for Buyers based on their criteria.• Advised customers on market conditions.• Provided Sellers with a market analysis of recently sold homes in order to determine the competitive market price.• Prepared documents such as purchase agreements and necessary addendum.• Negotiated contracts.• Efficiently closed transactions.

Realtor-Buyer Consultant - Fully represented the buyer throughout the real estate transaction. Some of my responsibilities included:• Lead generation• Evaluated the specific needs and wants of the buyer.• Pre-Qualified the buyer, assisted the buyer in determining the amount they can afford and showed properties in that price range.• Researched the selected properties to identify any problems or issues to help the buyer make an informed decision.• Arranged property… Show more Realtor-Buyer Consultant - Fully represented the buyer throughout the real estate transaction. Some of my responsibilities included:• Lead generation• Evaluated the specific needs and wants of the buyer.• Pre-Qualified the buyer, assisted the buyer in determining the amount they can afford and showed properties in that price range.• Researched the selected properties to identify any problems or issues to help the buyer make an informed decision.• Arranged property showings that met the buyer’s needs.• Provided information that the buyer requested about the home of property, community, taxes, utilities, etc.• Negotiated on behalf of the buyer to help obtain the identified property-keeping the buyer’s best interests in mind.• Assisted with the loan application process when applicable• Provided a list of potential qualified vendors (e.g. movers, attorneys, etc.) if these services are needed.• Scheduled closing time, walk-through inspections and monitored all dates, events and requirements for the buyer. Show less

Melissa Miller Group, LLC April 2, 2012 – August 28, 2012Remax Premier AssociatesExecutive AssistantExecutive Assistant to Melissa Miller, Realtor - Provided administrative duties in all aspects of the daily marketing to enable Realtor to procure new business. Some of my responsibilities included:• Answered phones – Screened new buyers and sellers that called in.• Coordinated appointment schedules for open houses, listing presentations, showings, closing… Show more Melissa Miller Group, LLC April 2, 2012 – August 28, 2012Remax Premier AssociatesExecutive AssistantExecutive Assistant to Melissa Miller, Realtor - Provided administrative duties in all aspects of the daily marketing to enable Realtor to procure new business. Some of my responsibilities included:• Answered phones – Screened new buyers and sellers that called in.• Coordinated appointment schedules for open houses, listing presentations, showings, closing meetings and other appointments.• Established relations with title company representatives to facilitate well-organized closings.• Maintained strict tabs on deadlines in contract including:• Inspections deadlines• Closing dates• Occupancy dates• Marketing – Created flyers and promotional materials as assigned.• Database management – Added all listings to the Top Producer database and ensured the information in Top Producer was up-to-date.• Created buyer and listing packages for new listings.• Coordinated with clients to ensure that all relevant paper work was submitted to loan officer to ensure a smooth closing. Show less

Gilda Santacana, CDPE, REO, CIAS, SFR, ASR 2006 – 2012Five Star Agent – 2009, 2010, 2011Re/Max Premier PropertiesRealtor Assistant• Received all listings from Gilda Santacana via the MLS Broker Synopsis.• Added/Uploaded new listings to various websites: DialDynamic.com, Craigslist, Facebook, Twitter, Realty Times.• Managed all above mentioned websites to ensure they contain the most current up-to-date information on all listings.• Managed the… Show more Gilda Santacana, CDPE, REO, CIAS, SFR, ASR 2006 – 2012Five Star Agent – 2009, 2010, 2011Re/Max Premier PropertiesRealtor Assistant• Received all listings from Gilda Santacana via the MLS Broker Synopsis.• Added/Uploaded new listings to various websites: DialDynamic.com, Craigslist, Facebook, Twitter, Realty Times.• Managed all above mentioned websites to ensure they contain the most current up-to-date information on all listings.• Managed the Remax.net and Realtor.com sites by adding additional pictures and titles.• Edited the Realty Times Monthly Newsletter. Prepare mass email via the Top Producer website and forward the Realty Times Newsletter to all contacts therein.• Contacted web leads on behalf of Gilda Santacana to confirm their inquiry or request and type of home they’re looking to purchase. Provided Gilda with detailed report of information obtained. Set up new leads to receive listing notifications based on their criteria.• Created virtual tours for all new listings and uploaded virtual tour link onto all sites. Show less

• Provided executive-level administrative support to the Senior Vice President of the Bonnier Digital Department and five direct reports.• Acted as point of contact to ensure proper communication between all impacted departments.• Managed the Executives’ calendar and scheduled appointments as required.• Processed monthly expense reports reflecting supporting documents.• Collected project status updates and other documentation from the five direct reports, on a weekly basis and… Show more • Provided executive-level administrative support to the Senior Vice President of the Bonnier Digital Department and five direct reports.• Acted as point of contact to ensure proper communication between all impacted departments.• Managed the Executives’ calendar and scheduled appointments as required.• Processed monthly expense reports reflecting supporting documents.• Collected project status updates and other documentation from the five direct reports, on a weekly basis and prepared the Weekly Status Update report for distribution.• Organized the details of special trainings and made travel arrangements.• Established, maintained, and updated internal files, databases, records, and documents for internal reports. Show less

Account Administrator (January 2010 to July 2011)• Provided direct administrative support to the Director-Customer Support, Contracts and Regulatory Affairs.• Provided administrative and sales support to the Inside Sales Supervisor and Sales Team including the review of all customer sales orders for proper documentation and tracking through the internal processes from the initial order through the installation and post sales. • Provided administrative support to the Executive… Show more Account Administrator (January 2010 to July 2011)• Provided direct administrative support to the Director-Customer Support, Contracts and Regulatory Affairs.• Provided administrative and sales support to the Inside Sales Supervisor and Sales Team including the review of all customer sales orders for proper documentation and tracking through the internal processes from the initial order through the installation and post sales. • Provided administrative support to the Executive Team: Collected documentation, company-wide on a monthly basis, reviewed and edited as necessary and assembled the Executive Management books for review at the Monthly Executive Staff meeting. This included Sales, Financial, and Operational reports.• Acted as Back-up for the Business Inside Account Management Sales Team: Triaged incoming customer calls, provided pricing and product availability and submitted resulting opportunity orders. • Acted as primary liaison and point of contact between the executive team, the sales team, and legal to ensure proper communication to meet short deadlines. Sales & Support Services Administrator (2007 – 2010)• Provided executive level administrative support to the Vice President of Sales, two (2) Directors, the Sales Manager, and the Walt Disney World Account Manager. • Scheduled and coordinated meetings, appointments, events and other similar activities which also included travel and lodging arrangements for the Sales and the Solution Engineering groups.• Provided administrative/secretarial support for the department such as answering telephones, assisting visitors, and resolving and referring a range of administrative problems and inquiries as well as tracking key customer escalations (IE: Walt Disney World). • Processed monthly expense reports reflecting supporting documents.• Purchased supplies, received and distributed incoming mail. Show less