Resolved critical personnel issues; managed investigation of employee relations issues and recommended and initiated proper steps towards resolution. Translations in Spanish with employee relations issues. Generate reports requested by different departments such as: Vehicle Log for Security Department, Responsible for new hire processing, and auditing employee I-9.Recruit new candidates and screen for open positions.Coordinates background checks ,drug screening on new hires Attend and host job fairs on site and off site. Clearance out terminations.Decreased turnover 13%.Facilitate Applicants with application forms and related paperworkFacilitate associates benefits orientation and reports to insurance providers any additions, changes or revisions of benefit coverage as informed by associateFacilitate line staff recruitment and make recommendations of all interviewed candidates Process all new hires and termination of employment paperwork Maintain confidentiality and security of all hotel information, correspondence, reports and filesBenefits /ACA Administration:Generation of reports for associates eligible for benefits.Enrollment and termination of the associates in benefits systems.Planning and implementation of the Benefits Open Enrollment period.Ensure ACA compliance Managed the benefits programs for hotel employees and audits in accordance with state and federal legislation and with Trump Hotel policies.Responsible for workers compensation transitional duty program, and disability. Assist associates with inquiries about their eligibility for FMLA and how it works.Provide associates with FMLA documentations and ensure that they are presented to the Human Resources Department, properly completed and in a timely manner.Notification to departments about their associates FMLA eligibility.

Manage daily operations, direct office administration and dispatched operations associates.Responsible for new hire processing, reporting worker's comp and auditing employee I-9 and W-4 forms. In charge of P & L and net operating profit of local branch office. Performed weekly audits on all applications.Resolved and escalated difficult issues regarding client complaints and up sold existing accounts. As a Branch Manager I maintained great client relationships through strong commitment to client/customer service. Recruited new candidates and screen for skill marketing.Hiring, training, exit interviews as well as intervention problem solving. Responsible for training new in-house personnel.Processed payroll and timesheet audits.Orientated associates on available benefits.Took job orders and filled orders from customers.Called employees and place them with customer companies.Assisted with outside field sales, generating leads, making appointments.

All bookkeeping functions which included receipt of cash and checks.Preparation of bank deposits, bank reconciliation. Input sales invoices into accounting software and prepare month end statements. Input of all A/P & A/R to print checks and statements. AIA 702/703 Progress Billing Made financial decisions regarding the allocation of funds for business. I worked closely with the accountant to ensure that the accounting data was accurate and ready for the preparation of yearly income tax return.Preparation of bi-weekly payroll and preparation of quarterly payroll tax formsAssisted with conversion from Master Builder accounting software to QuickBooks Pro accounting software.Reviewed all new contracts and sub contracts.Ensure that the flow of documents was completed. Maintained all new and old project files.Entered job orders, change orders, purchase orders and work orders.Tracked job back charges & paperwork. Ensured contractors and subcontractors have updated licensing & certificates of insurance.Requested preliminary information for new projects.Maintained contract databases, files, and documentation.Requested releases from suppliers.Worked closely with superintendents and estimators.Performed Human resources responsibilities.Processed all new hires, terminations, salary changes, personal changes and promotions. Reviewed time sheets for accuracy.Resolved any payroll discrepancy.Translated in Spanish for Superintendents and Owner.Recorded incident reports.Participated in weekly client meetings to discuss project status and issues.

3 Years Responsible for managing team members to reach project objectives. Lead the design, implementation and production life cycle of customer projects.Accountable for leading and managing multiple projects that meets customer requirements. While exceeding customer satisfaction. Responsible directly for scheduling tracking, reporting, cost management, variances, change management, evaluating, and controlling projects.Completed all necessary documentation for reporting status of projects and explaining any variances. Maintained documentation of client requirements, changes and agreements.Assisted in preparation of Request for Proposals (RFP's) by collecting and supplying information from and to all sources.Communicated and coordinated corporate promotions and new business efforts.Collected research on new business prospects.Maintained new business database and promotional database.Maintained records for all new business efforts and incoming new business calls.Maintained corporate promotions resources library and inventory of materials.Assembled and distributed agency information for new business opportunities, supply other offices with promotional and new business materials as needed.Proofread materials as needed.Coordinated corporate promotions team meetings and prepare materials as needed.Managed corporate events as well as new business presentations.Laison between clients and management prior to and during events to ensure that facilities, equipment and physical setup meet the requirements of the event and the client's contractual agreements.Resolved problems or complaints from clients in accordance with established policies and procedures.Demonstrated effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality customer service.

4 years Primary client contact, responsible for assigned accounts with labor, materials management, equipment, assets, and inventories.Managed labor and coordinated staff activity.Trained new and incoming associates during implementation of new accounts and expansions.Maintained positive relationships with clients, peers, sales and administration.Managed associates vacation schedule.Reviewed time sheets for accuracy.Resolved any payroll discrepancy.Ensured billing materials are submitted timely and accurately.Ensured employees submitted accurate and complete job orders.Approved and validated contract accuracy.Established contracts in systems, monitored equipment installs for completeness, accuracy and invoicing.Documented creation of contracts, filing, and project coordination.Followed up and tracked equipment as ordered and installed.Created proposals and presentations.Prepared contracts and pricing work-ups for equipment.Corresponded with internal and external customers.Interacted directly with large and diverse customer base.

Maintained all necessary paperwork and billing programs.Responsible for expense management and invoice payment preparation.Updated financial spreadsheets.Managed all operations exceptions.Determined customer credit worthiness.Tracked and logged all incoming vendor invoices.Called on customers about outstanding invoices.Logged and tracked payroll checks for all employees.Responsible for data entry of employee new hire information and customer invoicing data.Collected, tracked and audited contractor expense reports.Performed short term rental equipment billing, create and close out job orders.

5 yearsOperated high volume copiers, digital copiers, color copiers, faxes and printing systems equipment, as well as mailroom services.Reported tracked and follow up on customer complaints, first point of contact with customers.Assisted managers with monthly billing.Inventory control, ordered supplies and parts for machines at all Xerox accounts.Prepared equipment rental contracts.Scheduled set up and removal of equipment.Ensured all equipment is inspected and ready for delivery to customer location.Monitored usage of copier materials and waste.Performed general clerical duties.Provided customer service with over the phone technical support.