Maritza Mohammed Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Provided exceptional customer service to clients when booking their appointments and charging their appointment fees.Assisted with any questions clients have before coming into their appointment or questions regarding to aftercare of their treatment.Assisted with inventory by doing a count bi-weekly and updating the system when items were bought by clients or used by the store.Answered phone calls or assisted walk in appointments and make sure all Sugarists were running on time Made sure to keep the office clean and that all treatment rooms were up to par with business’ needs.Kept track with schedules and making sure any appointments that were cancelled followed the policies along with late clients or no shows.

North York, Ontario, Canada

As GURU’s York University Campus Lead I engage with clubs on York University's Campus to create a network of people that are aware of Guru’s products as they expand their brand throughout Canada. I am responsible for marketing, advertising, and distributing GURU products to YorkU students by seeking sponsorships and event collaborations.

Housing And Conference Services

Provided exceptional customer service to customer’s and large group bookings that stayed at York. Assisted with Summer Students staying on residence along with guests who stayed for various durations during the summer term.

Aurora, Ontario, Canada

Worked directly with customers and business clients to set up orders, print designs, provide discounts and quotes, along with making sure orders were prepared to their standard and timeframes. Trained and managed Print & Marketing Department to remain at company's standard.

Aurora, Ontario, Canada

Provided promotional services for customers and businesses by taking and producing orders, assisting them at the counter and answering any questions or concerns with their orders.

North York, Ontario, Canada

Planned and executed in person and virtual events for 9 days which ran from 10:00 AM to Midnight for incoming first years at York.Negotiated and booked vendors for food, equipment, and supplies to remain within budget. This involved looking through contracts and making sure our council met deadlines for payments and orders. Hired 50+ upper year students to take on the positions of Captain and Leader. Held trainings for them on frosh related rules and procedures to ensure they had the subsequent knowledge to succeed in their roles, conducted follow-up meetings to aid their development before Frosh Week began, and help run our Orient the Leader Training that covered larger topics of Mental Health, Sexual Violence, and Crisis Management. Designed merchandise for the week that related to the theme of the week. This is included t-shirts, jerseys, lanyards, tumblers, stickers etc. Created and filmed marketing plan which featured the branding we wanted to stick to for the week along with the type of content that would be posted on our social media accounts and website. This included merchandise posters, theme reveal video, event schedule, introduction post of myself and the rest of council, tiktoks and much more. Worked with York Orientation Directors Association (YODA) to prepare a Covid plan which entailed ordering sanitary supplies, establishing event layouts with separate entrances and exits, preparing contingency plans in the case of weather, along with protocol if an attendee or leader contracts Covid-19. Created the first hybrid week of events that included in person and online activities for attendees to join no matter where they were in the world. Use platforms like discord, wix, and zoom to create a community online. Designed event breakdowns to delegate roles, supplies, assign shifts, and account for the amount of people.Collected sponsorships to either provide funding or samples/coupons to feature in merch kit

North York, Ontario, Canada

Managed the prioritization and allocation of a $150, 000 budget to contribute to the social, academic, and athletic experiences of 5000+ constituents.Conducted the interview and hiring process for 5+ departments, created an interview rating scale using knowledge acquired from past council experience to find the best candidate.Integrated 25+ members by training them on council related rules and procedures to ensure they had the subsequent knowledge to succeed in their roles, conducted follow-up meetings to aid their development, and performance appraisals for compensation (honorarium) purposes.Successfully pivoted all council procedures and events to a virtual format due to the pandemic, which historically was in person, and incorporated virtual tools to maintain engagement of attendees and recreate in-person culture in this new virtual environment. Restructured staff performance and compensation expectations to fit a virtual format, defined new attainable goals of how members would be paid, resulted in members understanding what was expected in this new and unprecedented situation. Managed a $150, 000 budget consisting of student funds, organized meetings to effectively communicate the dispersal of these funds to contribute to the social, academic and athletic experiences of over 5000 constituents. Assisted VP Finance with yearly audit as a signing authority to make sure documentation was correct and completed in a timely manner to receive our funding.Designed website “newcollegeeagles.com" to showcase our councils involvement in York’s community, provide knowledge to new members of the community and to sell event tickets and merchandise.Worked as a representative key stakeholders at York University to discuss topics relevant to students experiences at York.Designed and sold New College themed merchandise and collaborated with Promotion team to set up marketing for sales.

North York, Ontario, Canada

Represented Upper Years in Fundamentals of Learning course held at YorkU, that covers key topics for first year students about University basics such as plagiarism and time management. Prepared activities for the York Course FND 1000: Fundamentals of Learning each week in collaboration with the Professor to share my experience as an upper year to first years and be there to provide support and a resource for course content.Planned events outside of class time to provide study sessions for the students and have a chance to chat 1on1 if they seek any advice or mentoring.

North York, Ontario, Canada

Worked with LA&PS Administration to help execute Orientation Day and Frosh Week. This included providing data from previous years, brainstorming new ideas for our first virtual year, and having meeting with the Dean and other key stakeholders at the University to discuss future projects and apply for funding.

North York, Ontario, Canada

Coordinated with the promotional department to create advertisements and photoshoots to attract students towards the social events held during the year and successfully sold out each event which increased morale throughout the community.Planned a 3 day trip to Montreal with 80+ students in attendance. Created a budget and set up ticket sales on Eventbrite. Booked hotel and busing, along with 2 night clubs. Was the main point of contact for the trip to resolve and issues and make sure attendees followed all the rules. Planned a 3 day trip to Niagara with 50+ students in attendance. Created a budget and set up ticket sales on Eventbrite. Booked hotel and busing and activities for the day.Was the main point of contact for the trip to resolve and issues and make sure attendees followed all the rules.Planned Annual Formal for 150+ attendees. Booked banquet and reviewed menu, created decor for the table settings, dance floor, stage, and reception area. Booked any outside vendors for a Photo Booth, decor rentals, DJ, security audio equipment and for the lighting and staging of the venue. Set up promotional plan for ticket sales and theme reveal. Ordered award plaques and scheduled the award ceremony and hosted the session. Was the main point of contact for the trip to resolve and issues and make sure attendees followed all the rules.Networked with different student organizations and business to collaborate on events.Planned Winter Orientation Week which entailed 5 days of events for incoming first years starting in the Winter Semester, 80+ came throughout the week for pub night, skate night and much more.Planned fundraising events for Movember and Bell Let’s Talk Day to engage with students and provide funding for a good cause, this included social media contest, auctions, and raffles.

North York, Ontario, Canada

Assisted in Event Set Up and Planning for all Council events throughout the year. Including designing and ordering Formal decorations, creating social media promotions for events, and planning a Paintball Event for students in York's community. Used interpersonal skills more knowledgeable of the rules and regulations of council and to quickly adapt to the culture to become better immersed in the community and understand the structure of New College Council.Gained knowledge of all council by-laws and constitutional duties in order to function in the council work environment and excel in my position.

Event Planning, Hospitality Administration/Management

The program focuses on event planning, design, co-ordination, marketing, sponsorship, budgeting, risk management and event evaluation.

Communication & Media Studies, Liberal Arts And Sciences, General Studies And Humanities

Activities and Societies: New College Council (NCC), York Orientation Directors Association (YODA), College Presidents Association (CPA).

Ontario High School Diploma

Activities and Societies: Health for Life Club (HFL), Relay for Life Committee, Club Presidents Association (CPA) Graduated as an Ontario.