Maritza Pedroza Email & Phone Number

Summerville, South Carolina, United States

United States

Installing and configuring computer hardware operating systems and applications with the company image; Monitoring and maintaining computer systems and networks;Troubleshooting system, network problems and diagnosing and solving hardware or software faults; Replacing parts as required; Providing support, including procedural documentation and relevant reports. Setting up new user’s accounts and profiles and dealing with password issues.

Caracas, Venezuela

Help to meet the company employer's needs for computer hardware, software and networking tools. Work to develop, test, install, configure and troubleshoot computer hardware and software. Main support includes:User management, installations, upgrades, performance, archiving, general invoicing.

Caracas, Venezuela

NOCs Engineers analyze problems, perform troubleshooting, communicate with site technicians and other NOCs, and track problems through resolution. Escalate problems to the appropriate stakeholders. Primary responsibilities of NOC personnel may include: Network monitoring, Incident response, Communications management, Reporting problems.

Caracas, Venezuela

Oversee the daily performance of computer systems, answer user inquiries regardingnetwork issues, maintain records of daily data procedures, read technical manuals, conferwith users, or conduct computer diagnosis to investigate and resolve problems, refermayor hardware or software problems or defective products to vendors or technicians forservice, determine requirements for new systems or modifications. Problem solving,presenting technical information, software maintenance, software testing, active listening,fast computer comprehension skills, active learning, instructing, complex problem solving,time management, persuasion, service orientation.