I have demonstrated an ability to solve complex problems analytically and creatively as well as helping build solid and long-term relationships, which have helped underpin the operational success of the company. I was appointed Head of IT Management (building and maintaining hardware and securing software budget certification) and I have also created strong and resilient vendor and client relationships as well as played a key role in the implementation and monitoring of the IT systems… Show more I have demonstrated an ability to solve complex problems analytically and creatively as well as helping build solid and long-term relationships, which have helped underpin the operational success of the company. I was appointed Head of IT Management (building and maintaining hardware and securing software budget certification) and I have also created strong and resilient vendor and client relationships as well as played a key role in the implementation and monitoring of the IT systems plan.In day to day terms, I manage a number of teams, motivating members of staff and effectively resolving points of conflict along the way and I have also created successful disaster recovery and back-up procedures; approved major projects (overseeing IT budgets and setting key priorities); managing a full spectrum of web based applications as well as planning, organizing and controlling key information systems and overseen the operation of reporting systems (monitoring system efficiencies as well as maintaining up to date system reports). In addition to all that I engage in regular troubleshooting of software and hardware issues and continuously review the adequacy and allocation of IT resources. Show less

In this role I contributed significantly to the company’s financial strength by enhancing its maintainable performance levels and as the Head of IT Management I also secured and maintained hardware and software budget certifications, developed a disaster recovery plan and created innovative systems for optimal document flow.In general terms, I acted as Project Manager with overall responsibility for delivery of projects, including logistical and scheduling matters as well as budget… Show more In this role I contributed significantly to the company’s financial strength by enhancing its maintainable performance levels and as the Head of IT Management I also secured and maintained hardware and software budget certifications, developed a disaster recovery plan and created innovative systems for optimal document flow.In general terms, I acted as Project Manager with overall responsibility for delivery of projects, including logistical and scheduling matters as well as budget oversight and resource planning. I prepared a wide variety of financial documents including forecasts and P&L statements and played an integral part in recruitment and staff retention strategies: interviewing prospective members of staff, motivating and encouraging existing staff and building resilient internal relationships. I also managed web based applications, maintained technical IT reports and successfully troubleshot periodic software and hardware problems. Show less

In this role I demonstrated a consistently high standard of delivery in refining and extending CIM reference models and web service interfaces, including being tasked to focus on Data Architecture matters. I worked in collaboration with the business analysis team, completed a current state business and IT assessment for the integration layer of XML schemas and CIM establishing functional requirements and critical data sources and played an integral role in designing Logical Information Model… Show more In this role I demonstrated a consistently high standard of delivery in refining and extending CIM reference models and web service interfaces, including being tasked to focus on Data Architecture matters. I worked in collaboration with the business analysis team, completed a current state business and IT assessment for the integration layer of XML schemas and CIM establishing functional requirements and critical data sources and played an integral role in designing Logical Information Model components and assisting in the development of Physical Data Models.In general terms, I designed, developed and maintained successful XML systems using SDLC methodologies, UML information modelling and data modelling (in the utilities industry); provided support for business analysts, helping them understand key documentation and business needs relevant to data and information and also engaged in troubleshooting and resolving issues, making practical modifications where necessary to ensure correlation between information modules and physical data modules. Show less