- Plan, direct, manage and oversee the activities and operations of the IT Department, administer the IT budget, staff and physical facilities of IT department.- Establish the IT strategy and high-level business objectives of the IT department, in order to sustain the company’s business and strategic goals.- Develop an annual business plan and operating budget for the department and monitor the implementation of these to ensure that the financial targets are met.- Direct the preparation and implementation of policies, procedures and standards relating to information and telecommunication systems.- Administrating IT infrastructure, both hardware and software, ensuring business continuity and IT security, to ensure a secure, continuous, agile, error free functioning of the systems.- Define and seek approval for the level of IT resources required to meet these goals and prioritize and schedule major IT projects.- Monitors and reviews the status of main IT projects, gives guidance and direction, coordinates staff assignment to projects.- Constantly evaluate the IT operations performance and implement improvement actions. Ensure a smooth evolution of the IT systems, to benefit of the new technologies and business developments.- Identify the need for upgrades, re-configurations or new systems and present business cases to upper management.- Worked effectively with various stakeholders (executives, department heads, end users, vendors) to define business and systems requirements for new IT systems and IT applications.- Negotiate service level agreements with external service providers and monitor service delivery to ensure the agreed targets and standards are met.- Managed IT staff, including hiring, performance review, mentoring, career development and talent management.- Lead the process of digital transformation of the company and empowering customers and business users.

- Performed multifaceted role as senior level IT Manager overseeing Fresenius both product and service business in Romania that included 1 Headquarter, 1 Warehouse, 34 Clinics.- Held full management responsibility over department including hiring, training, team performance and career development objectives for personnel. - Managed group of two direct reports, tasked with ensuring system continuity and optional uptime for users population of 400. Environment consisted of more than 40 Windows 2003/2008 Servers and 1 Linux Server. - Actively tracked reports and maintained server uptime of 99.8 or better. Frequently traveled to offsite clinics to facilitate installation of applications, OS upgrades and to collaborate with partners to discuss opportunities to improve processes. Decision-maker authority for all Change Controls region-wide. - Authored Standard Operating Procedures (SOP) for “Change Management”, “Disk Capacity” and “Help Desk” for company in addition to “Best practices” for FMC and FNC companies.- Implemented successful acquisitions for FNC new clinics. Major project entailed implementation of all new equipment, setup of 16 complete clinics and consolidation of an existing Headquarter main office. Efforts provided annual savings in operational cost.- Effectively completed project requiring start of 300 users to new office location, building servers, testing applications, verify connectivity and ensure all required systems were in place and functional within 30 days.- Provided savings by negotiating new contracts with Internet and mobile phones services providers.

- Directed operations of medium-scale network consisting of 3 servers and 50 users. - Oversaw daily support of servers, hardware, software and email in addition to contributing expertise in decision making for future of technology use at firm. - Held multifaceted responsibilities to configure, install and administer network infrastructure and telecommunications systems that supported staff of 100 personnel. - Established new IT policies which defined acceptable use of IT assets within the company. - Fulfilled administrative responsibilities including the addition and changes to user desktop, email and PBX accounts. - Installed and configured servers including RAID 1 &5 arrays in addition to facilitating backup & restoration using NT utility. - Configured and monitored status of printers in addition to upgrading printer firmware and handling installation of other peripherals. - Actively provided desktop, configuration and phone support for software and hardware. - Carried out full installation of Cisco routers and cabling for routers, switches, hubs and new workspaces.- Spearheaded completion of two major migration to bring systems up to date including Windows 2003 and MS Exchange systems- Successfully engineered a virtual private network (VPN) solution utilizing Windows 2003 Server.- Improved inventory control capabilities by developing a comprehensive Asset Management program.- Effectively consolidated multi-domain Windows 2000 network into a single, homogenous domain.