Customer Service Assistant
Pentax House,1St Floor, South Hill Avenue, Harrow, London, Ha2 0Du, (Uk)
Answering incoming telephone enquiries and switchboard calls and respond to requests for information received by e-mail, fax, SMS or voice mail.Initiating outgoing calls in accordance with procedure, encouraging customer feedback in order to improve services;Collecting and recording customer information accurately.Providing general administrative support such as mailing, faxing, photocopying, information storage and printing;Providing advice and assistance to customers… Show more Answering incoming telephone enquiries and switchboard calls and respond to requests for information received by e-mail, fax, SMS or voice mail.Initiating outgoing calls in accordance with procedure, encouraging customer feedback in order to improve services;Collecting and recording customer information accurately.Providing general administrative support such as mailing, faxing, photocopying, information storage and printing;Providing advice and assistance to customers in the most appropriate format to meet their needs. Show less