•Identification of new business opportunities and growing the region’s Profitability year on year•Identifying and solving process inefficiencies•Successful operational implementation of business strategies•Rendering excellent customer service levels throughout the sphere of influences•Effective human capital management, inter alia, recruitment, succession planning, people development, performance, talent retention, EE, recognition and reward activities.

- Responsible for setting of objectives - Responsible for compliancy to national credit act and fias act - Responsible for day to day functioning and productivity level of store - Responsible for daily monitoring & training of staff - Supervise management team - Credit granting - Initiating disciplinary Procedures - Relieving Area manager

Relieving Area Sales Manager- Responsible for monitoring sales team results and reporting it to Head Office - Arranging monthly and regular feedback to branch managers and consultants- Creating an environment conducive to optimum performance - Compiling reports on daily operations and productivity and submitting information to Head Office - Ensuring full compliance with company policies and procedures. -Managing sales teams of Free state region in terms of productivity, annual leave, etc. Personal Banker - Responsible for high nett customer banking needs - Liaise with customer regarding banking queries - identifying customer needs and advising on suitable products