Performing full investigations in terms of theft, fraudulent dealsMaintain relationships with insurance brokerMonitor and keep track of Rakoma Car Rentals on Tracker systemManaging all irregularities in terms of staff involvementPerforming reference checks before issuing cars for rentalsLiaison with tracking companies and placing an alternative tracing unit onto vehiclesArrange and manage recovery for overdue vehicles from clientFleet recovery by dealing with the relevant authorities to recover the vehiclesEnsure that accident are properly investigated, and appropriate action is takenConflict ManagementInvestigation of insurance claims, theft of motor vehiclesChecking for other criminal activitiesInvestigate suspicious movements of Rakoma vehiclesLiaise with all car rental branchesAdvise on Business Risk Management processes to be followedRetain relationships with other Car Rentals Risk DepartmentsAdvise Business Heads on Risk trends and advise on how to handle itMonitor and report on compliance with regulatory requirementsIdentify training needs for risk management and oversee development of enterprise risk competence and awareness across the company.

• Private investigations for private and corporate clients• Undercover Agents• Forensic investigations (Fraud, Theft, Corruption, Housebreakings and Armed robberies)• Perform duties in investigations of armed robberies, housebreaking and fraud related cases• Investigation of Retail and Wholesale stores irregularities in terms of stock taking, point of sale.• To aid in the reduction of inventory and controllable losses in the wholesale, warehousing and retail stores part of the business• Writing of company policies and procedures in terms of Risk Management and investigations• Audit of finance and stock losses

Insurance claims. Theft of motor vehicle, Hijackings of motor vehicles, Housebreakings investigations

Performed duties in investigations of armed robberies, housebreaking and fraud related cases at TFG Stores in Gauteng and surrounding areas

• Undercover Agents• Forensic investigations (Fraud, Theft, Corruption, Housebreakings and Armed robberies)• Perform duties in investigations of armed robberies, housebreaking and fraud related cases• Investigation of stores irregularities in terms of stock taking, point of sale and gift cards• To aid in the reduction of inventory and controllable losses in the wholesale, warehousing and retail stores part of the business

Private investigations for corporate companies• Private investigations for private and corporate clients• Undercover Agents• Forensic investigations (Fraud, Theft, Corruption)• Overseeing Guarding Division

Investigation of all crime internally. Supervise 15 National sites security issues• Oversee security issues on 15 National Bakers Transport Pty Ltd Sites.• Strategic Planning and reporting, trending, guarding, Control Room, all electronic equipment, undercover agents and security as well as making changes and recommendation to the streamlining of policies and procedures. (SPM Site procedure manuals) • Bakers Transport consistently visits of their warehouses and sites nationally. Clients included Bakers Transport contracts were Clicks, Defy, Whirlpool SA, AVI, LG and SA Post Office• Monitor and oversee daily tracking of fleet that consist of 650 vehicles. Investigate incidents of off route and standing time when needed. Audit tracking when visiting 15 National sites.• Access on national tracking system to control drivers and vehicles.• Make sure staff on site visits are properly dressed in PPE • Forensic investigations at all sites (Fraud, Theft, Corruption Stock Taking)• Risk and Threat Assessment (Pro-active patrols, network of informers, threats against Bakers Transport clients and intelligence)• Investigation (Investigate all incidents relating to risk assessments in the group ) ie theft, hijacking and fraud• Whistle Blowing (Investigate all internal fraud or theft from staff which report to the whistle blowing line)• Emergencies (All emergencies are attended to as priority and dealt with as per standing operating procedures)• Meetings (Attend operational, management and SAPS forums)• General (Maintain positive relations with all clients on daily basis)

Fraud Investigations for banking InstitutionsRepossessions of Vehicles Contract with MFC and ABSACollecting of arrears accounts at banking institutionsCorporate investigations for high profile clients (Robberies Fraud Theft)

Investigation of Drugs and Alcohol syndicates SANAB (SA Narcotics Burea)General and specialized investigations in the SA Police