Marius Tapoi

Marius Tapoi Email and Phone Number

Network engineer @ PIXEL IT SOLUTIONS
Marius Tapoi's Location
Braşov, Romania, Romania
About Marius Tapoi

I am an Network Engineer with a proven track record in the telecommunications industry. With a technical background in Voice Networking, I have a deep understanding of network operations and troubleshooting complex issues.In my previous roles, I have excelled in critical responsibilities such as escalation management, incident handling, and 24/7 network monitoring. I am skilled in analyzing events, providing timely solutions, and ensuring effective communication throughout the resolution process. With a keen eye for detail and analytical thinking, I excel in problem-solving and delivering pragmatic solutions.Throughout my career, I have improved my communication skills, allowing me to effectively collaborate with cross-functional teams, stakeholders, and clients. I am fluent in English and have been improving my German language skills.My strong prioritization abilities have enabled me to successfully manage multiple tasks and ensure the timely completion of projects.Prior to my career in network engineering, I gained valuable experience in business sales and customer relationship management. This background has provided me with a well-rounded skill set, including sales management, negotiation, and building strong client relationships.Outside of work, I enjoy cycling and photography, which provide a balance to my professional life.If you are seeking a Network Engineer with technical background, problem-solving capabilities, and communication skills, I would like to have the opportunity to discuss how my experience can contribute to your organization.Keywords: Network Engineer, Telecommunications, Voice Networking, Escalation Management, Incident Handling, Network Monitoring, Analytical Thinking, Problem Solving, Communication Skills, German Language, Prioritization, Documentation, Sales Management, Negotiation, Customer Relationship Management

Marius Tapoi's Current Company Details
PIXEL IT SOLUTIONS

Pixel It Solutions

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Network engineer
Marius Tapoi Work Experience Details
  • Pixel It Solutions
    Owner
    Pixel It Solutions Dec 2023 - Present
  • Digital Nation
    Explorer La Project Management
    Digital Nation Sep 2023 - Dec 2023
    Proud Generația Tech alumni, the national program for IT & digital skills development, a Digital Nation project in partnership with top companies in Romania - www.generatiatech.ro .Project Management Explorer, where I learned:Practical experience on fundamentals:How to build a business case;How to understand brand identity;Professional portfolio set-up;Stakeholder communication.IT Methodologies: SCRUM and Agile;About the software delivery lifecycle.Active part of the Digital Nation community, where nationwide members support each other in a continuous learning process, aiming for self-improvement and professional development. Being part of this community, I developed soft skills such as: teamwork, effective communication, autonomy, proactivity and solution oriented thinking.
  • 1St Solution Consulting Gmbh
    Escalation Coordinator
    1St Solution Consulting Gmbh Apr 2022 - May 2023
    - Identify, log and track escalations and manage them through to resolution. - Escalation acknowledgment and logging, identification of the actions needed to solve them.- Regular updates and communication and root cause analysis of the underlying causes.- Ensure early resolution of incidents and issues through pragmatic escalation.Acquired skills and knowledge:• Technical knowledge of IP Networking, Voice Networking.• Analytical and critical thinking; problem solving capability for complex issues.• Excellent communication skills.• Improving German language.
  • Atos It Solutions And Services A/S
    Network Operations Center Engineer
    Atos It Solutions And Services A/S Jan 2015 - Mar 2022
    Brasov
    - 24/7 Landline Network Monitoring.- Analyze events. - Perform troubleshooting and incident response on the systems.- Record incidents and correlate them with the events.- Apply appropriate workarounds.- Communicate with site technicians or third parties responsible for resolution. - Track issues through to resolutionAcquired skills and knowledge:• Prioritization• Incident Handling• Monitoring Infrastructure• Documentation• I've learned German language.
  • Vodafone
    Business Sales Advisor
    Vodafone Jan 2014 - Jan 2015
    Braşov, Romania
    - Interaction with business clients, identification of needs, counseling and communication with them.- Developing relationships with business clients, managing existing bases and identifying new clients.- Attracting new clients to the portfolio through specific activities: hunting, recommendations, etc.;- Tracking the evolution of each account in order to permanently propose the most suitable communication solutions.- Providing the necessary information about the operation and use of Vodafone products and services.- Checking the integrity, completing the contract and additional documents, invoicing and completing the warranty certificate, taking over and sending the equipment into service.- Making sales analyzes and reports.Acquired skills and knowledge:• Sales Management• Communication skills• CRM customer relationship management• Business to business• Negotiation
  • Vodafone
    Sales Representative
    Vodafone Nov 2009 - Jan 2014
    Brasov
    - Polite and efficient information of existing and potential clients, answering their questions regarding the company's products, services and prices and contracts. The employee will pay attention to customer satisfaction.- Ensuring the increase in the use of Vodafone services through sales and customer retention activities in the network.- Providing information to customers, both those who use the service with prepaid cards and those who use the service with a subscription, as well as potential customers, individuals/legal entities, about the characteristics of products and services, prices, delivery, contractual conditions and assistance the technique.- Processing customer complaints, in a professional and polite manner, in order to resolve all aspects that are within your competence.- Identifying and understanding the communication needs of clients in order to propose for sale products and services that suit their needs;- Building, adapting and offering the customer an offer of Vodafone products and services in order to successfully conclude the sales process, contributing to the achievement of the sales objectives agreed through the individual performance agreement;- Preparation of daily reports.- Compliance with the bidding rules (acquisition and retention), risk assessment policy and financial policies related to invoicing, payment of services and products, guarantees.Acquired skills and knowledge:• Relevant experience in sales• Ability to motivate and finish tasks• Very good communication and organizational skills• Initiative spirit, orientation towards performance and desire for permanent professional development
  • Vodafone
    Data Service Representative
    Vodafone May 2008 - Nov 2009
    Braşov, Romania

Marius Tapoi Education Details

  • Liceul Teoretic Constantin Brâncoveanu
    Liceul Teoretic Constantin Brâncoveanu
    Real/ Stiinţele Naturii

Frequently Asked Questions about Marius Tapoi

What company does Marius Tapoi work for?

Marius Tapoi works for Pixel It Solutions

What is Marius Tapoi's role at the current company?

Marius Tapoi's current role is Network engineer.

What schools did Marius Tapoi attend?

Marius Tapoi attended Liceul Teoretic Constantin Brâncoveanu.

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