Technical Customer Service Specialist with the capacity to quickly learn and synthesize new networking technologies. Dedicated IT support experienced in network and user support, troubleshooting and software analysis. A well presented, well mannered and articulate helpdesk support professional with extensive experience of performing diagnostic and resolving a customer technical problems via telephone, e-mail and one to one. Having a proven track record of successfully finding the root causes of problems, resolving them or forwarding suggestions for improvements. A problem solver who enjoys a challenge and can work well under pressure and who possesses strong customer service skills, good communication skills and attention to details. I am a team player who is flexible, reliable and adaptable to dynamic environments.
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Logistics PlannerSlam Transport Limited Oct 2018 - PresentCoventry, West Midlands, United Kingdom
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Noc EngineerOptilan Jul 2017 - Oct 2018 -
AdministratorSlam Transport Limited Mar 2017 - Jul 2017Coventry, United Kingdom
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Helpdesk It / Network Support SpecialistSc Expert Software Srl Oct 2015 - Dec 2016Bucharest, RomaniaInstalled software, modified and repaired hardware and resolve technical issues.Provided base level IT support to non-technical personnel within the business.Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues.Restored data, operating systems, files, documents and drivers.Managed call flow and responded to technical support needs of customers.Resolved customer issues in a clear, courteous and straightforward… Show more Installed software, modified and repaired hardware and resolve technical issues.Provided base level IT support to non-technical personnel within the business.Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues.Restored data, operating systems, files, documents and drivers.Managed call flow and responded to technical support needs of customers.Resolved customer issues in a clear, courteous and straightforward manner.Identified and solved technical issues with a variety of diagnostic tools.Followed up with clients to ensure optimal customer satisfaction.Remained up-to-date with the latest technologies and solutions applicable to company products.Set up and configured hardware and software on company equipment.Resolved problems with malfunctioning products. Show less
Marius Vaideanu Skills
Marius Vaideanu Education Details
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International Law And Legal Studies -
Scoala Centrala High SchoolMathematics And Computer Science
Frequently Asked Questions about Marius Vaideanu
What company does Marius Vaideanu work for?
Marius Vaideanu works for Slam Transport Limited
What is Marius Vaideanu's role at the current company?
Marius Vaideanu's current role is NOC Engineer at Optilan.
What schools did Marius Vaideanu attend?
Marius Vaideanu attended The Nicolae Titulescu University Of Bucharest, Scoala Centrala High School.
What skills is Marius Vaideanu known for?
Marius Vaideanu has skills like Networking, Troubleshooting, Integration, Internet Protocol, Wireless Technologies, Internet Protocol Suite, Internal Component Installation And Configuration, Internet Setup And Repair, Proficient User Of Sap, Accurate And Detailed, Active Directory, Crm Databases.
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