Tes Technical Product Development - Senior Technology Consultant
Mtn Sa, Johannesburg Area, South Africa
MTN Technical Product Development, Software Development, OSS/BSS Solution Architect, Operational Visibility Enablement Program (OVEP) Domain leadI have end-to-end planning, development, and implementation knowledge of large-scale software engineering, data science, and engineering projects. Within a few weeks, I identified that a lack of service and resource inventory caused major inefficiencies in the service assurance flow. As a precursor to the start of the conceptualized OVEP program, I initiated the delivery of a custom-developed inventory system called “Unity” to discover service-bearing network entities, topology, and planning data into a searchable self-updating object model. With the inventory keystone in place, the OVEP program delivered a dedicated on-premise Splunk + ITSI environment in 2 phases with integrations into a multitude of systems and data sources. Phase 3 will expand the architecture (ES + Phantom) and ingestion volume soon.Responsibilities:- For general responsibilities refer to "Sugarman Investments"- Manage the end-to-end delivery of data science projects (OVEP) within on-premise environments- Technology adoption - the integration of big data analytics, artificial intelligence, ITOA, and machine learning to drive ops efficiency- Project/People management and mentoring- Integration design/standardization- Data engineering (ingest, transform, reduce, enrich, redact, route) - Panoptix/Cribl- Decentralized data ingestion - Panoptix- Automate, scale and manage complex deployments, + productivity - Ansible- Data modelling + Dashboards - SplunkImpact:- Unity's searchable inventory reduced MTTr/R by 2 orders of magnitude - Increased productivity and Customer Experience = smiles- Unity's REST APIs and database access deliver inventory to external systems like Splunk - Service Correlation.- OVEP ingests multiple sources (Network (Syslog, traps), FM, CM, UC audit/licensing/fraud-metrics, CDR's, VM Inv+perf) - Increased Viz+Efficiency