Chris Chmiel Email & Phone Number

Atlanta, Ga, Us

Install, update, and maintain network infrastructure including COMSEC equipment.Manage COMSEC material accounting, control and use procedure.Addresses problems; installs, configures, troubleshoots, and provides maintenance and training in response to customer requirements or inquiries.Initial incident information to the Incident Response (IR) SpecialtyDiagnose and resolve customer reported system incidents, problems, and events.Maintain network devices’ compliance to security policy and technical requirements.

Cisco Firepower Management Center NGF/ASAIdentity Services Engine (ISE)STIG ComplianceSolarwindsAruba WirelessPutty

Recognized for reducing ticket response times by achieving same-day resolution of most trouble tickets, solving 100% of technical issues.Trained and mentored newly hired junior technicians. Resolved security policy conflicts through HBSS/Application Control logs analysis.Restored devices’ connection by quickly troubleshooting the physical network, network patching, IP configuration.Leveraged remote connections to efficiently install VPN (Cisco AnyConnect) and other software on customer computers.

Steinhausen, Zug, Ch

Successfully deployed upgrades of 1000+ systems to Windows 10.Ensured accurate recording and policies of devices in Active Directory.Efficiently prioritized customer requests resulting in increased satisfaction ratings.

Hanover, Md, Us

Managed ‘early adopters/VIP’ project migrating over 100 customers’ workstations to Win10. Relied upon for accurate and efficient asset tracking in Active Directory and Remedy Asset Management.Reduced worker down time to a minimum by directly interacting with customers to quickly resolve workstation OS, software, hardware, and peripheral trouble tickets. Provided critical assistance to the team effort of configuring and installing 2,000+ Win10 and Win7 workstations as part of Life Cycle Replacement.

Syracuse, New York, Us

Training under the Information Technology track to earn Security+ CE and Network+ CE certifications.

Arlington, Virginia, Us

Technical and tactical expert in charge of multi-echelon intelligence analytical elements. Manages All-Source Intelligence analysis, ISR management in support of full spectrum operations, targeting, and effects-based planning in a Joint Interagency, Intergovernmental, and Multinational (JIIM) environment. Advises the commander and staff elements on intelligence considerations throughout the military decision-making process by providing tailored All Source Intelligence products.

Assured critical JWICS system availability by identifying and correcting a server UPS vulnerability.Ensured the security of company classified material by establishing and coordinating the Disaster Recovery and Business Continuity plan with an adjacent Army base.Consistently developed and briefed senior executives on difficult and complex strategic intelligence briefings and products.Supervised junior analysts in research and production of all intelligence products and briefings.Ensured junior analysts’ proficiency and growth by training, evaluating, and mentoring their skills in providing intelligence support to leadership.

Established from the ground up the U.S. DoD's Joint Intelligence Support Element to the U.S. Embassy in Iraq.Developed training scenarios for multiple training exercises used by the 18th Airborne Corps comprising of over 7,000 participants.Selected to be the Senior Intelligence Analyst of the 18th Airborne Corps intelligence analysis facility; upgraded 60 computer workstations on the main analysis room.

Developed and maintained the collection plan for Unmanned Aerial Vehicles, satellite surveillance, and other intelligence assets; collected thousands of hours of intelligence. Analyzed enemy tactics and patterns to predict attack timing against US helicopters; US aerial patrol timing was successfully adapted to avoid loss of life and equipment. Trained and mentored three managers and three employees in intelligence collection operations.

Wrote over 1,400 intelligence reports and 840 briefings to the Commanding General in a seven month period under twice daily deadlines.Supervised, trained, and mentored 16 analyst managers and employees in intelligence operations, resulting in their successful support to almost 200 intelligence coordination meetings and briefings

Provided official battle damage assessments for Operation Iraqi Freedom combat operations; Assessments were utilized in Congressional testimony and media releases.Successfully performed duties in a position two grades above grade resulting in successful intelligence support to a major unit training exercise. Developed an essential electronic predictive counterfire damage assessment tool that improved the speed and accuracy of analysis and set the standard for unit intelligence analysis.

Led training operations managing schools, weapons qualification ranges, ammunition requisition, task assignment, and training schedules for over 600 personnel.Managed, planned, and executed three quarterly training stand down days resulting in a cumulative over 1800 personnel being trained and meeting 100% qualification of unit training goals.Established a training manual that was adopted as the standard by all assigned units, resulting in improved training assessments; recognized by the unit commander for achievement.

Conducted weapons range resulting in 100% personnel qualifying with their weapons.Maintained 100% accountability of over $100,000 worth of equipment with zero loss.

Trained 600 personnel on Operations Security, Anti-Terrorism, and Anti-Espionage annually.Created an automated tracking system resulting in 100% accuracy in maintaining 600 personnel security clearances.Conducted detailed arms room inspections; Identified and corrected a violation of Army regulation that created significant gap in arms room security during alarm failures.

Bachelor'S, Cybersecurity

Associate'S, General Studies