It Process Manager
CurrentResponsible for the suitability, effectiveness and efficiency of all IT delivery processes, including project management, software engineering, service management and work management. Designed, implemented and managed the Old Mutual Software Process Improvement Programme towards successful achievement of ISO/IEC 15504 L3 process capability in terms of all key CMM L3 key process areas in 2006. Manage the IT Process Group (SEPG) and directs activities related to:Process EstablishmentProcess AssessmentProcess ImprovementProcess Support and Administration (Organisational Standard Process Asset Library)Process ArchitectureProcess MeasurementGeneric IT & Business Process Consulting