• Successfully automated numerous FTP processes with PowerShell and Ipswich WS_FTP, reducing instances of human error• Provide feedback and worked with Network Security Solution vendor to correct false positives vulnerabilities• Resolving issue with patch management incompetency• Lowering cybersecurity risk – remediation and mitigation of vulnerabilities • Manage Microsoft 365 apps for business• Created and managed SharePoint site • Ensure users do not experience any issues in accessing any network resource

● Webroot AV endpoint protection management ● Manages Forcepoint mail and web filtering ● Disaster Recovery planning and testing – annual tests performed at the test site● Deployment and maintenance of company’s disaster recovery strategy solution using Symantec Backup Exec● Implementing and coordinating ISP IP VPN changes & ISP IP upgrades and migrations● Troubleshoot all network related issues by adequately monitoring the network and note any capacity planning and performance adjustments that are needed ● Proactively monitor network performance and connectivity to all remote branches ● Administer user accounts, rights and permissions  ● Perform hardware and software upgrades to maintain a secure network  ● Create and maintain network documentation● Provides technical assistance to resolve operational problems as required● Provide initial technical support and help desk ticket entry and response. Escalates tickets to other IT staff and/or vendors as needed, and provides feedback to involved parties  ● Work with 3rd party support to resolve operational issues for our network● Maintains and/or creates hardware and software installation instructions● Responsible for monitoring, daily operations and supporting of Symitar core platform ● Conduct Symitar AIX upgrades, Technology Levels & Service Pack updates● Perform semi-annual Episys Release updates● Installation of Episys Service Packs as needed and Episys Quest MSI deployments ● Plan and schedule Annual Episys Offline Data purge ● Monthly Episys reports purges● Symitar SYM Institutions operations and management● Ensuring Symitar daily and monthly tape backup job run and completes successfully ● Symitar backup tapes management and proper organization ● IBM System P5 microcode updates

●Play Key Role in migration, deployment and troubleshooting of Windows 7 OS throughout entire company as well as applying and re-creating new set of Security GPOs●Ordering and tracking printer supplies ●Maintaining System Backups media log for offsite storage●Providing support for employees working with Synergy Optical Imaging Solution ●Maintaining and monitoring Synergy Optical Imaging Solution servers ensuring availability and reliability●Installing network devices in all branches●Played key role in transitioning the company to new core system strictly following all necessary requirements which included:●Performing surveys and calculations related to power management for UPSs, cooling system & PDUs●Planning, installing, testing and deploying peripherals such as check scanners, ID scanners, passbook printers, document scanners, fingerprint readers for more than 50 computer including 4 branch locations●Preparing all users’ computers to meet minimum requirements for core application migration●Rack mounting more than 15 servers