Mariusz Młyński Email & Phone Number

Warszawa, Woj. Mazowieckie, Polska

• Analysis of notifications and classification based on ITIL• Monitoring and control of the registered notifications and failure in HP Service Manager• Cooperation with the German Enterprise Hepldesk• Support in scope of Windows XP / 7 OS & MS Office• Remote customer service with RDP, SCCM• iOS, Android, Windows Mobile, BlackBerry OS hardware support of mobile devices• Problem solving with LAN/WLAN network• Contact with service providers in the equipment maintenance• Order processing of IT equipment to needs of the bank – cooperation with hp and other suppliers• Management of the electronic documents circulation system (vdesk) • Solving technical problems related to hardware and software• Installation and configuration of PC hardware, laptops, ipads, wyse• Support of VIP users• Support of closure processes in banking systems• Support and control of closure processes of the day and month in banking systems• Activities resulting from the current IT service of financial and supporting applications during night hours and non-working days• Cooperation with employees of the Administration Department of Financial Systems during night hours and non-working days in financial systems• Cooperation with service providers of financial systems during night hours and non-working days• Role ITIL – Service Desk Operator

Warszawa, Woj. Mazowieckie, Polska

• Analysis of notifications and classification based on ITIL• Monitoring and control of the registered notifications and failure in HP Service Manager• Cooperation with the German Enterprise Hepldesk• Support in scope of Windows XP / 7 OS & MS Office• Remote customer service with RDP, SCCM• iOS, Android, Windows Mobile, BlackBerry OS hardware support of mobile devices• Problem solving with LAN/WLAN network• Solving technical problems related to hardware and software• Installation and configuration of PC hardware, laptops, ipads, wyse• Hardware Inventory

Warszawa, Woj. Mazowieckie, Polska

• Prevention of money laundering and terrorist financing: Design and implementation of technical and organizational solutions designed in VBA, supporting detection of related and suspicious transactions• Analysis of the source of Customer resources• Risk analysis of the Customer • Analysis of related and suspicious transactions• Registration of over threshold transactions in SPERT system• Analysis of information obtained from the Bank organizational units for preventing use of financial institution to money laundering• Reporting for analyses of the Coordinator counteracting money laundering with DISCOVERER application• Physical protection: Design and implementation of IT system, register and support in issuing access cards, support of the monitoring system of industrial cameras• Work on standardizing and updating data in the base of access cards• Issuance and register of access cards