Mariya Anthony Email & Phone Number

Bengaluru, Ka, In

Karnataka, India

FSM Roles Includes: Revenue realisation, Book to Bill processes, Aged Debt Management, Building the processes and tasks for regional bill teams, Understand and manage the Client Pricebook, Governance of billing against internal and external business case within the contract, Review of New service (Order) requests at closure point to confirm billing initiated, Coordinated with Regional Service Delivery Manager WIP files • Decision Making: Scope and judgement -make day to day decisions on how business processes and procedures will allow revenue streams to flow without intervention and allow smooth and transparent bill presented to customer.• Problem Solving: analyses problems involving multiple interrelated causes, where necessary gathers information over an extended period of times and applies complex concepts or methods in generating possible solutions.• Leadership: As FSM using internal financial and billing system knowledge and people skills to lead peers and support teams in needs. Providing financial leadership and advice to the Project managers on new projects and evaluating of Book to Bill processes.• Interactions: leading the customer team and customer engagement for all items related to financial and billing management working with regional teams. Initiatives to proactively seek and develop revenue realisation opportunitiesand drive quality customer deliverables.

Karnataka, India

Supported strategic planning and informed decision-making by conducting variance analysis and preparing/presenting impactful decks for Governance calls and Leadership meetings and presenting findings to management. Streamlined reporting processes by liaising with financial managers. Mitigated debt balances and resolved client concerns by liaising with internal stakeholders.

Bengaluru, Karnataka, India

Ensured timely resolution of issues and maintained financial stability through effective credit hold management. Assisted in key financial planning and decision-making processes by preparing impactful presentations and reports, including Quality and SLA decks for management. Administered financial data and assured information, accuracy, integrity, and compliance. Streamlined operations by evaluating areas of improvement, providing critical feedback, and executing action plans.

Bengaluru Area, India

Administered accounts payable, credit, and order release activities. Oversaw credit management and timely resolved credit issues with accuracy. Processed vendor invoice payments based on approval from confirmers and approvers. Issued credit and debit memos to IC customers using SAP ERP, including trade and non-trade transactions. Provided credit and debit memos to third-party customers based on requests from customer service team, involving pricing, quantities, and discount differences using BPCS and PRMS ERP. Co-ordinated processing of rebate credits and debits based on requests.Customer Service Subject Matter Expert (2015 – 2016)Translated business requirements into technical documents and solutions, prepared Standard Operating Procedures (SOPs) for operational consistency, and delivered expertise in data migration. Submitted user acceptance tests post-migration and provided final outputs and suggestions to the global SAP team. Set Collection targets based on client expectations, monitored progress, and executed strategic action plans. Conducted weekly calls with clients to discuss and improve processes. Researched and provided accurate information to resolve inquiries and assistance requests.

Bengaluru Area, India

Senior Process Executive (2014 – 2015)Prepared quarterly audit files for clients, whilst ensuring compliance and transparency. Processed access requests to client (E-forms and IDMS) tool for AP Processor, Confirmer, and Approver across regions (EMEA, North America, ASIAN, and ANZ). Maintained QC files and provided audit details to the audit team for comprehensive oversight.Process Associate (2012 – 2014)Executed cash applications by accurately posting payments against GL received via check, lockbox, ACH, and Wires. Managed allocation of Netting payments for precise financial tracking. Submitted IC balances to portal and resolved queries within defined Turnaround Time (TAT). Provided comprehensive insights through by drafting reports, including daily operations, quality status, GMB status, AR DSO matrix, and daily allocation reports.

Bacheor Of Busuniness Management, Business/Commerce, General

Business/Commerce, General, First Class