Product Designer
CurrentAs a solo designer, I'm leading end-to-end design for an enterprise AI solution that transforms service operations through intelligent automation and expert knowledge synthesis.• Designing solutions for multiple products, including AI-powered troubleshooting and data labeling, across desktop and mobile platforms.• Driving platform-wide redesign initiatives and building a design system to ensure consistency and scalability across all products.• Collaborating with product and engineering teams to simplify complex service domain challenges for field technicians and call centers.