Mariyah Mokhtar Email & Phone Number

Singapore

Singapore

Managed HR operational matters across Endeavor entities and countries within APAC:-Process employee lifecycle events from pre-boarding to termination on Workday.-First point of contact for HR Operational queries, resolve tickets and escalations via Workday Help ticketing tool.-Report generation-Draft and issue employment contracts and lifecycle paperwork via e-sign platform; ensuring documentation accuracy in Workday.-Conduct Right to Work Checks and verify authenticity… Show more Managed HR operational matters across Endeavor entities and countries within APAC:-Process employee lifecycle events from pre-boarding to termination on Workday.-First point of contact for HR Operational queries, resolve tickets and escalations via Workday Help ticketing tool.-Report generation-Draft and issue employment contracts and lifecycle paperwork via e-sign platform; ensuring documentation accuracy in Workday.-Conduct Right to Work Checks and verify authenticity of documents, including visa paperwork.-Process pre-employment checks with background checking partner and proactively address issues with HR Business Partners.-Office administration and invoice processing Show less

Singapore, Singapore

Singapore

Managed high-volume onboarding of 200+ hires per month across Singapore, Malaysia, Australia, New Zealand and Japan. Define, detail and execute Standard Operating Procedures (SOP)s.Advised and supported recruiters, HRBPs, hiring managers, local country HR and employees on policies and proceduresHandled candidate queriesBackground check monitoringContributed to revising and improving processesGood understanding of employment pass regulations for the above countries.

Singapore

Subject-matter expert (SME) for Global Mobility, International Assignments and Background Verification (BV)Daily Ops/Ticketing: Managed BVs for 350+ candidates. Completed 200+ transactions across internal mobility, headcount movement and global mobility. Processed and solve tickets and escalations in Zendesk/e-mail.Ensure background check clearance before onboardingCoordinated revamp, optimisation and automation across processes across all 3 portfoliosProjects to move… Show more Subject-matter expert (SME) for Global Mobility, International Assignments and Background Verification (BV)Daily Ops/Ticketing: Managed BVs for 350+ candidates. Completed 200+ transactions across internal mobility, headcount movement and global mobility. Processed and solve tickets and escalations in Zendesk/e-mail.Ensure background check clearance before onboardingCoordinated revamp, optimisation and automation across processes across all 3 portfoliosProjects to move automise employee letters through WorkdayProject creation, info gathering, UAT, rollout and briefingAdvised and supported HRBPs, local country POps and employees on policies and proceduresLaunched ‘masterclass’ sessions for these portfolios to HRBPs, TA and local country HR support globallyVendor management: Managed sunsetting of FADV and onboarding of HireRightHR Transformation project: Knowledge transfer and training/mentoring for IBM team for Tier 1 Support Show less

Shaped role responsibilities for this pilot program from scratch. Analysed and mapped gaps of current needs and designed new processes creating quantitative and qualitative time savings. Managed a seamless experience for recruiters during the transition.Optimized recruiter efficiency by examining operational tasks that could be taken away and scaled, creating time savings of more than 500+ hours.Created an efficient process for recruiters on engaging SOS support, replicated within… Show more Shaped role responsibilities for this pilot program from scratch. Analysed and mapped gaps of current needs and designed new processes creating quantitative and qualitative time savings. Managed a seamless experience for recruiters during the transition.Optimized recruiter efficiency by examining operational tasks that could be taken away and scaled, creating time savings of more than 500+ hours.Created an efficient process for recruiters on engaging SOS support, replicated within other teams in APAC.Bridged the gap between 3 job posting systems and recruiters and conducted training for new recruiters. SME within the team for all things job posting.Provided focused support to a team of 25+ recruiters in terms of job postings, offer packet preparation, external references and employment pass applications.Ensured that job postings were diversity compliant Show less

Auckland, New Zealand

Took a working holiday in New Zealand as a short career break. Supported HR employee engagement activities such as monthly birthday and annual anniversaries as well as manning reception desk duties.

Singapore

Onboarded 350+ hires across 12 countries in Asia Pacific, Japan and China from graduates through to senior leaders. Main POC for new hire processes in the region.Facilitated interview scheduling, offer letter generation, employment pass applications, background checks and managed internship hires.Lead and trained a team of 6 coordinators in IndiaInvoice processingChange management projects: HRIS transition from Peoplesoft to WorkdayOffer letter standardization across APAC

Singapore

Supported team of 10+ recruiters to ensure smooth and excellent candidate experience for employees with a focus on senior executive hires.Facilitated offer letter generation / contract administration, benefits briefing, background check reviews, audits, employment pass applications and internal mobility.Served as main point of contact for candidate onboardingNew hire orientation briefing