Marizaan Venter Email and Phone Number

Multi-skilled- can work on both inbound outbound sales callsPromotes the bank's products and services to existing and prospective clients by utilizing available resources.Develops and maintains positive relationships with banking clients through excellent customer service.Answers inquiries, resolves problems, promotes and sells products/servicesRequires general knowledge of the organization, products, and/or servicesIdentifies needs of customer and delivers services and/or products that are specific to the customer need in order to generate revenue. Services existing accounts, upgrading the products they have and offer new products that will benefit the client.Assesses needs and suggests/promotes alternative products or services. Requires ability to navigate a computerized data entry system applicationsRecords all customer information and call history information accurately on electronic systems. Adhering to policies and procedures during your call flow- as your calls are being assessed as well as your applications you put through to the assessors.Managing your daily work as well as adherence.Planning and organizing daily work schedule to call on existing or potential sales Focuses sales efforts by studying existing and potential volume data.Keeps management informed by giving feedback and results reports, such as daily / weekly and monthly reports based on the data trends, sales and records by maintaining records on area and customer sales.Maintains professional and technical knowledge by attending educational workshopsContributes to team effort by accomplishing related results as needed, sharing best-practices and selling techniques/ new scripts.

I did canvasing in the morning and afternoons in peak hours of traffic (when you have the time to speak to people).Must have the self-confidence to approach strangers, and sell the product to them and to get their contact details.Generate leads in your own creative way be it through only canvasing at robots and in traffic during peak hours, or approaching people in a parking area.Must have product knowledge and persuasive skills.

• Maintain customer service at first point of contact whilst adhering to all Company Policies and Procedures.• Manage customer debt through effective and efficient collections tactics in order to minimize the loss to the company. • Negotiating repayment from customers with the objective of rehabilitating customer accounts, before they deteriorate further into delinquency and to minimize loss.