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Marize George Email & Phone Number

Customer technical support engineer at Orange Business Services at Orange Business Services
Location: Egypt 4 work roles 2 schools
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Current company
Orange Business Services
Role
Customer technical support engineer at Orange Business Services
Location
Egypt

Who is Marize George? Overview

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Quick answer

Marize George is listed as Customer technical support engineer at Orange Business Services at Orange Business Services, based in Egypt. AeroLeads shows a matched LinkedIn profile for Marize George.

Marize George previously worked as Customer Select Program shift leader at Orange Business Services and CSP shift leader at Orange Business Services. Marize George holds Bsc, Engineering Communications And Electronics from Faculty Of Engineering, Ain Shams University.

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Orange Business Services

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Profile bio

About Marize George

Objective I am seeking for a promising career opportunity in which my work experiences, communication and interpersonal skills may be used and developed.Personal SkillsAbility to build, guide, and work with effective teams.Strong results & achievement orientation .Leadership skills and presentation skills .Excellent customer skills as well as interpersonal and communication skills.Working hard to meet objectives and schedules.Coordinating & handling a multitude of tasks simultaneously and efficiently.Highly accountable, flexible and innovative .Proactive, self motivated and determined attitude.Specialties: arabic, atm, bgp, ccna, cisco, clarify, communication skills, conflict management, dsl, english, ethernet, fast, frame relay, french, ip, isdn, itil, java, languages, leadership, management, matlab, negotiation, network support, networking, nortel, optimization, orcad, ospf, programming, project management, protocols, radio, routers, stress management, time management, troubleshooting, umts, vhdl, vpn,

Listed skills include Technical Support Engineer and Support.

Current workplace

Marize George's current company

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Orange Business Services
Orange Business Services
Customer technical support engineer at Orange Business Services
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4 roles

Marize George work experience

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Customer Select Program Shift Leader

Current
Orange Business Services

Applying the ITIL framework.Acting as first level of escalation.Monitoring KPIs, rectifying results to avoid regions of failures and sending the daily KPI report.Ensuring that all cases are handled in the most appropriate manner and escalate massively for a fast resolution, if necessary.Dealing with the different parties to solve customer related problems.Handling customers' requests.Distributing the work load among shift members and assigning incidents to them.Locally awarded twice upon performance.

Jan 2009 - Present

Customer Select Program Network Support Engineer

Orange Business Services

Supporting Layer2 technologies: ATM , ISDN , FR on both Cisco & Nortel PassportsSupporting Routing & Switching protocols: OSPF, BGP, MPLS, & MP-BGP.Supporting Cpe-to-PE Connections: DSL, Metro Ethernet, & MPLS VPN.Performing the pre-determined escalation procedures when needed.Provide professional first point of contact for extended customers in global basis.Acting as first expert level (Level 2) customer network support for over than 100 of large account customers.Document all troubleshooting and incident management actions via the electronic case management system (Clarify).Locally awarded three times upon performance.

Oct 2007 - Dec 2008
2 education records

Marize George education

Bsc, Engineering Communications And Electronics

Faculty Of Engineering, Ain Shams University

Graduation grade: Very Good. Graduation project grade: Excellent. Graduation project name: UMTS Radio network planning and optimization

Mathematics

Saint Joseph School ,Heliopolis Egyptian Scientific High School
FAQ

Frequently asked questions about Marize George

Quick answers generated from the profile data available on this page.

What company does Marize George work for?

Marize George works for Orange Business Services.

What is Marize George's role at Orange Business Services?

Marize George is listed as Customer technical support engineer at Orange Business Services at Orange Business Services.

Where is Marize George based?

Marize George is based in Egypt while working with Orange Business Services.

What companies has Marize George worked for?

Marize George has worked for Orange Business Services.

How can I contact Marize George?

You can use AeroLeads to view verified contact signals for Marize George at Orange Business Services, including work email, phone, and LinkedIn data when available.

What schools did Marize George attend?

Marize George holds Bsc, Engineering Communications And Electronics from Faculty Of Engineering, Ain Shams University.

What skills is Marize George known for?

Marize George is listed with skills including Technical Support Engineer and Support.

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