Marjo Kooi Email & Phone Number

United States

Working for LabCorp as an EDI IT Project Manager and Team Lead for the Advanced Development Team. Responsible for coordinating the certification, development, and implementation (connectivity, testing, training, and support) of electronic lab interfaces for Medical Practices nationwide. Simultaneously manage the build of multiple types of HL7 interfaces between LabCorp and external client EHR systems. Facilitate scope and kick off interface development calls between cross-functional teammates and offshore third party vendors. Develop process improvements and create workflows to shorten project implementation times. Track performance metrics in Excel and generate weekly reports for senior management. Train new employees and serve as point person for inquiries within the team.

Holland, Mi

Holland Hospital is a 189-bed community hospital that provides care to the residents of Allegan and Ottawa County.Implementation, planning and execution of new projects/system upgrades. Trouble-shooting technical issues. Testing/analyzing new products/features. Onboarding new practices and new providers. Training of physicians and support staff. Work directly with physicians and practice staff to analyze information needs and workflow processes related to practice management and EMR systems. Develop recommendations for efficient processes as well as effective system use. Create training documentation and/or videos of approved/revised workflows. Collaborate with management and staff from defined areas to implement accepted recommendations. Foster customer relationships essential to effective partnerships. Work with physicians and practice staff to analyze information needs and workflow processes related to practice management and EMR systems. Research new products/upgrades and validate in test environment. Manage upgrades in production environment. Coordinate installation and testing of new interfaces. On call duties as needed.

Holland, Michigan

Implement social media projects. Supervise rotating student interns. Organized and coordinated special events. Develop content management tool to catalog communication products. Establish Access database to track marketing projects.

Grand Rapids, Michigan

Spectrum Health Foundation (formerly Blodgett Butterworth Foundation) seeks donations through philanthropy to support programs for the under served.Collect and analyze donor data. Coordinate fundraising events. Administer donor direct mail appeals. Administrative support to two executives and three directors. Cataloged multi-million dollar donated art collection on main campus.

Brighton, Michigan

University of Michigan Brighton Health Center is a multi-specialty, outpatient medical office servicng the residents of Washtenaw County.Facilitate patient insurance referrals. Train office staff on insurance requirements. Schedule and supervise support staff. Arrange patient specialty care. Assist patients with insurance appeals.

Bachelor'S Degree, Business/Health Care Management, 3.96 Gpa

Activities and Societies: Sigma Beta Delta International Honor Soceity for BusinessMagna Cum Laude

Associates, Interior Design

Education record